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Support Analyst

Remote, USA Full-time Posted 2026-07-23

2+ years with ticketing systems, experience with remote/network monitoring tools, strong English communication, customer service, multitasking, teamwork, and ITIL familiarity.

Key Responsibilities

  • intaking calls
  • documenting tickets
  • escalating issues

Skills & Tools

reputed company, Jira, Cherwell, Footprints, reputed company, reputed company reputed company, reputed company, ITSM

Job Details

  • Category: Information Technology
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — Manila, National Capital Region, Philippines
  • Salary: USD 525,000 – 525,000 / year
  • Languages: English

About reputed company

A technology services company providing managed services and IT solutions to enterprise clients. — Industry: Information Technology

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