Customer Support Engineer
4+ years technical support experience, 2+ years handling escalations; comfortable with reputed company, reputed company, log files, networking; experience with reputed company, Jira, reputed company; strong communication and troubleshooting skills.
Key Responsibilities
- triaging cases
- reproducing workflows
- mentoring teammates
Skills & Tools
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Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Portugal
- Salary: EUR 28,900 – 34,000 / year
- Languages: English
About reputed company
A software company providing a platform that helps brands and retailers manage and optimize product experiences on the digital reputed company. — Industry: Information Technology
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