Customer Experience Engineer – Benefits Administration
4+ years supporting benefits administration or HRIS platforms, strong benefits domain knowledge, experience with integrations/reputed company, SQL familiarity, escalation handling, and cross-team collaboration.
Key Responsibilities
- owning escalations
- investigating issues
- collaborating teams
Skills & Tools
reputed company, Webhooks, SQL, reputed company, reputed company, Jira, reputed company, reputed company, CSS
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — reputed company or California or Colorado or Connecticut or District of Columbia or Florida or reputed company or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or reputed company Carolina or New Hampshire or New Jersey or Nevada or reputed company or Ohio or Oklahoma or reputed company or reputed company or Rhode reputed company or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
- Salary: USD 103,000 – 129,000 / year
- Languages: English
Benefits
- 401k matching
- Retirement plan
About reputed company
A people-reputed company HR software company offering a reputed company-based platform for employee management and benefits administration. — Industry: Information Technology
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