reputed company- Cyber Startup Technical Support Engineer
3+ years in technical support or customer operations for reputed company/high-tech, Tier 3/4 escalation experience, strong troubleshooting and analytical skills, experience with support processes and cross-functional collaboration, fluent English.
Key Responsibilities
- resolving escalations
- designing workflows
- tracking metrics
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Salary: USD 90,000 – 150,000 / year
- Languages: English
About reputed company
A venture group that builds and backs technology companies reputed company on AI, cybersecurity, data, fintech, and reputed company software. — Industry: Information Technology
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