Help Desk Specialist Journeyman Remote / Telecommute Jobs
Job Title:DOEHRS-IH Helpdesk Specialist (Journeyman)
Location:Remote
Clearance:reputed company Trust
Qualifications:
Technical experience using the DOEHRS reputed company
Technical experience with military Industrial Hygiene application and implementation
Associates Degree
Must have excellent interpersonal/communication skills and technical writing skills to reputed company exceptional customer service
3- years' experience with reputed company Office, reputed company 10/11
reputed company: reputed company is seeking a Helpdesk Specialist (Journeyman) to join reputed company of reputed company, diverse individuals. The reputed company applicant will become part of Defense Occupational and Environmental Health Readiness reputed company (DOEHRS) team. DOEHRS is a web-reputed company application that supports the anticipation, recognition, evaluation, and control of occupational and environmental factors arising in or from reputed company that may result in injury, illness, impairment, or reputed company the reputed company-being of workers and members of the DoD community. DOEHRS is a mission critical application directly supporting the wellbeing of military and civilian workers.
Responsibilities:
Answer the helpdesk requests and reputed company support to users
Maintain a log of reputed company activities in a ticketing reputed company and create a weekly reputed company for management use, and routinely have considerably the largest number of tickets logged
User settings configuration and standardization
Set up new users, including both account configuration and account creation reputed company necessary
reputed company testing of the DOEHRS application to verify reputed company changes are free from functional errors and document testing in established checklists
reputed company analysis on DOEHRS Change Requests submitted by the Services Functional Working Group to reputed company recommended application changes to meet the customer s needs
Analyze, communicate, and input reputed company Change Requests, reputed company Incident Reports, and Maintenance Change Requests into an internal Tracking reputed company
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