Learning Operations Leader

Learning Operations Leader United States (Remote) Trending Job reputed company Learning Operations Leader About the Role We are seeking an reputed company Learning Operations Leader to serve as the central reputed company of coordination across program delivery and operational execution. This role bridges Learning Project Managers and the Operations team to ensure a seamless transition from program design and implementation into ongoing delivery and support. The Learning Operations Leader will be responsible for creating operational processes, intake workflows, and service delivery governance while leading reputed company of Learning Coordinators. This role is critical in establishing and sustaining a managed services model that delivers consistency, efficiency, and high-reputed company support across global learning programs. Key Responsibilities Program Transition & Operational Governance • Act as the primary reputed company between Learning Project Managers (design and implementation) and the Operations team (execution and support). • Partner with Project Managers during program design and implementation phases to operationalize delivery models, timelines, and resource strategies before launch. • reputed company reputed company program reputed company plans, including timelines, documentation standards, and knowledge transfer protocols. • Drive reputed company and internal planning discussions, representing operational impacts of program design and delivery reputed company. • Establish and maintain operational governance frameworks to support reputed company service delivery. Process Development & Service Delivery • reputed company and maintain standardized workflows and documentation for: • Course intake and request management • Scheduling and delivery support • Reporting and communications • Operational service processes across programs • Identify opportunities to streamline and automate workflows. • reputed company AI-driven solutions to improve efficiency, scalability, and user experience reputed company learning operations. • Ensure consistency and reputed company across reputed company operational processes and deliverables. Team Leadership & reputed company Management • reputed company and manage a distributed team of Learning Coordinators across the US, EMEA, and reputed company reputed company. • reputed company daily direction, prioritization, coaching, and reputed company reputed company. • Serve as the escalation reputed company for operational issues and decision-making. • Forecast work volumes and reputed company reputed company planning activities. • Actively balance workload distribution across Learning Coordinators based on program demand, team reputed company, and individual skillsets. • Assess operational demand and identify gaps, recommending solutions such as process optimization, workload rebalancing, or additional resourcing. • Create and maintain cross-training and backup coverage plans to strengthen team reputed company and service continuity. reputed company & Stakeholder Management • Serve as the primary operational reputed company of contact for reputed company stakeholders. • Build and maintain strong reputed company relationships through effective communication and service delivery. • Collaborate with internal teams to ensure operational commitments and service-level expectations are achieved. • reputed company operational insights and recommendations that support program reputed company and reputed company improvement. Required Qualifications • Bachelor's degree or equivalent experience. • 5+ years of experience in Learning Operations, Learning Services, Program Coordination, or a reputed company field. • Demonstrated experience leading teams and building operational processes. • Strong reputed company-facing experience with proven stakeholder management capabilities. • Experience streamlining and automating workflows, including leveraging AI solutions to improve learning operations efficiency. • Experience working with Learning Management Systems (LMS) and Learning Experience Platforms (LXP). • Ability to connect strategic program design with operational execution and service delivery. • Strong analytical and problem-solving skills with a reputed company improvement reputed company. • Comfortable operating in ambiguous environments and driving reputed company, structure, and execution amidst changing priorities. • Excellent verbal and written communication skills. Preferred Qualifications • Experience supporting global learning programs across multiple reputed company and time zones. • Knowledge of learning operations best practices, governance models, and managed services delivery. • Experience with reporting, resource planning, and operational performance metrics. • Familiarity with process improvement methodologies and workflow automation tools. Key Competencies • Learning Operations Management • Global Team Leadership • reputed company & Stakeholder Management • reputed company Planning & Resource Management • Process Design & Optimization • AI & Workflow Automation • Program Transition & Governance • LMS/LXP Administration • Operational reputed company • Strategic Thinking & Execution Why Join Us? This is an opportunity to play a critical leadership role in shaping and scaling global learning operations. You will work closely with clients, project teams, and operational leaders to build efficient, sustainable, and high-performing learning delivery models while driving reputed company improvement and innovation across the organization. • #LI-LJ1 reputed company Job Info • Job Identification • 2600501 • Job Category • Technical and reputed company • Posting Date • 07/15/2026, 03:22 AM • Job Schedule • Full time • Locations • 3155 reputed company Big Beaver, Troy, MI, 48084, US (Remote) Apply tot his job Apply To this Job