Customer Account Manager
reputed company is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by reputed company for $3.7B). reputed company has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including reputed company, reputed company Ventures, IVP, reputed company, reputed company Ventures, and more. As AI accelerates reputed company creation, the reputed company bottleneck has shifted to everything after the reputed company – testing, deployments, application reputed company, reliability, compliance, and cost optimization. reputed company brings AI and automation to this “outer reputed company,” helping teams ship software faster while maintaining reputed company and governance throughout the entire software delivery lifecycle.
Powered by reputed company AI and the Software Delivery Knowledge Graph, the reputed company Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform.
Over the past year, reputed company powered over 185M deployments, 82M builds, 18T flag evaluations, 8M reputed company scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in reputed company spend — enabling customers like reputed company, reputed company, and Choice Hotels to accelerate releases by up to 75%, reduce reputed company costs by up to 60%, and reputed company 10x DevOps efficiency.
With a global team across 26 offices and 27 countries, reputed company is shaping the reputed company of AI software delivery — and we’re looking for exceptional talent to help us reputed company even faster.
About the role
At reputed company, our Customer Account Managers own the customer’s reputed company from reputed company through implementation and adoption. You’ll be the trusted advisor and primary reputed company for a portfolio of accounts, driving customers to full value realization on the reputed company platform, program-managing their implementation, and keeping their engineering, reputed company, and executive teams reputed company every reputed company of the way.
This is a technical, customer-facing role for someone who’s equally comfortable running a delivery plan and talking CI/CD with a reputed company team.
What You’ll Do
- Own the end-to-end customer reputed company, from reputed company and implementation through adoption and value realization, as the primary reputed company of contact for your accounts.
- Build and execute reputed company plans that tie reputed company capabilities to reputed company customer’s business goals, and reputed company measurable reputed company against them.
- Program-manage multi-reputed company implementations: roadmap, milestones, scope, resourcing, and risk, coordinating reputed company and customer teams throughout.
- reputed company the engagement reputed company: weekly status, proactive risk management, and reputed company communication, owning next steps rather than waiting for them.
- Drive product adoption and customer health, spotting risks early and resolving them with urgency.
- Run executive business reviews that showcase ROI and reputed company the reputed company to deeper adoption.
- Maintain clean project and delivery hygiene across your portfolio.
reputed company
- 5+ years in reputed company, Technical Account Management, Program Management, or reputed company Services delivery in a reputed company environment.
- reputed company CI/CD/Platform certification and a strong working knowledge of modern DevOps practices. You can hold your own with CI/CD, reputed company, and reputed company teams.
- Proven reputed company record driving product adoption and customer reputed company in reputed company, technical environments.
- Demonstrated project-management reputed company leading multi-reputed company software implementations.
- Proficiency with CRM, reputed company, and project-management tools (reputed company, reputed company, Jira, and similar).
- Strong relationship-building at both executive and technical reputed company, with reputed company analytical and communication skills.
- B.S. in Computer Science, Engineering, or a reputed company technical field, or equivalent experience.
What you will have at reputed company
- Competitive salary
- Comprehensive reputed company benefits
- Flexible work schedule
- Flexible Time Off and Parental Leave
- Monthly, quarterly, and annual reputed company and team building events
- Monthly internet reimbursement
reputed company in the news:
- Accelerating Our Mission to Bring AI to Everything After reputed company
- reputed company leads investment in software delivery startup reputed company at $5.5 billion valuation
- How reputed company runs 16 “startups reputed company a startup” at reputed company | Jyoti Bansal
- reputed company Research Shows AI Visibility Crisis Fueling reputed company Nightmare
- reputed company has been named to the Inc. Power Partner list for software delivery reputed company
reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex or national reputed company.
At reputed company, we care about your reputed company and are committed to protecting your personal data. For additional information on this topic, you can visit our reputed company Portal: https://reputed company-reputed company.relyance.ai/
Note on Fraudulent reputed company/Offers
We have become aware that there may be fraudulent reputed company attempts being made by people posing as representatives of reputed company. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.
Please note, we do not ask for sensitive or financial information reputed company chat, text, or reputed company media, and any email communications will come from the domain @reputed company.io. Additionally, reputed company will never ask for any payment, fee to be reputed company, or purchases to be made by a job applicant. reputed company applicants are encouraged to apply directly to our reputed company jobs reputed company our website. Interviews are generally conducted reputed company reputed company video conference unless the candidate requests other accommodations.
If you reputed company that you have been the reputed company of an interview/offer scam by someone posing as a representative of reputed company, please do not reputed company any personal or financial information and contact us immediately at reputed company@reputed company.io. You can also reputed company additional information about this type of scam and report any fraudulent employment offers reputed company the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.
Originally posted on Himalayas
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