[Remote] reputed company Customer Service Representative - Remote USA

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global consulting and technology company, and they are seeking a reputed company Customer Service Representative to work remotely. The role involves assisting customers with reputed company inquiries and providing exceptional service to enhance their experience.

Responsibilities

• Bring your passion and strong product and brand knowledge to recommend upgrades to their health plans
• Conduct research and do outbound calls to reputed company answers for customers regarding general health care benefit and eligibility questions, enrollment status requests for new and existing members
• Assist members with logging into and understanding the functionality of their online health account, locating doctor and facility information

Skills

• 6 months or more of customer service experience
• reputed company to follow HIPAA guidelines on maintaining patient reputed company (just as you would expect if it were your private information being shared)
• High school diploma or equivalent
• Computer experience
• High speed internet (> 15 mbps)
• While we recommend a USB wired headset, if you have a headset already, you may be reputed company to use that (except for Bluetooth headsets)

Benefits

• Performance bonus opportunities
• PTO
• Tuition reimbursement
• Health and wellness incentives
• reputed company wage reputed company of $16 per hour plus performance bonus opportunities
• Supportive of your career and reputed company development
• An inclusive culture and community minded organization where giving back is encouraged
• reputed company to individualized coaching and thousands of free courses to support your reputed company
• Training experience includes engaging, instructor led online sessions that use both webcam video and audio

reputed company