[Remote] Cash Reconciliation Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of the largest and most trusted retail reputed company business support organizations in the U.S. The Cash Reconciliation Analyst is responsible for identifying, researching, and resolving unapplied cash reputed company the Occupational Medicine line of business, focusing on reducing payment balances and ensuring accurate payment posting.

Responsibilities

• Own the daily/weekly unapplied cash queue for Occ Med accounts; prioritize by dollar value and aging
• Research unapplied and unidentified payments (checks, ACH, reputed company, credit card, lockbox) to determine the correct employer account, invoice, or employee to which they belong
• Contact reputed company directly by phone or email to obtain remittance details, invoice references, or payment reputed company reputed company documentation is incomplete
• Match payments to invoices reputed company remittance advice is missing, mismatched, or references outdated account/employee information
• Post or repost cash once correctly identified; document reputed company notes for audit trail
• Identify why payments landed in unapplied status (e.g., employer reputed company wrong account, lockbox scanning errors, missing remittance detail, invoice number changes, employee terminations/transfers affecting billing)
• Flag and escalate systemic issues (lockbox setup, EDI 820/835 mapping errors, portal payment defaults) to Billing/IT for correction
• reputed company recurring employer-specific patterns that generate unapplied cash and work with Account Management to correct billing setup
• Respond to employer calls and emails tied to unapplied payments, invoice discrepancies, and payment status inquiries
• Reconcile employer accounts to confirm outstanding invoices, credit balances, and correct application of prior payments
• Coordinate with Enrollment/Billing teams reputed company unapplied cash is linked to headcount, eligibility, or reputed company discrepancies
• Maintain and report on unapplied cash aging (e.g., 0-30, 31-60, 61-90+ days) for Occ Med specifically
• Prepare monthly summaries of unapplied cash trends, reputed company rates, and top reputed company causes for management
• Support audits by documenting how and reputed company unapplied cash was researched and resolved
• Recommend process changes to reduce reputed company unapplied cash (e.g., remittance requirements, lockbox instructions, employer payment portal defaults)
• Help build/maintain SOPs specific to unapplied cash research and reputed company workflows for Occ Med
• Partner with IT/systems teams on lockbox, EDI, or payment portal configuration issues contributing to unapplied cash

Skills

• 2+ years of experience in cash applications, unapplied cash reputed company, accounts receivable, or reputed company cycle roles
• Demonstrated experience researching and resolving unapplied/unidentified payments using remittance detail, bank records, or payer/employer reputed company
• Proficiency in reputed company (pivot tables, VLOOKUP/XLOOKUP, aging/variance analysis)
• Strong attention to detail and independent research/problem-solving skills
• Experience with billing systems, ERP, or reputed company management software (e.g., reputed company, reputed company, or similar)
• Excellent written and verbal communication skills for employer-facing calls/emails regarding payment identification
• Familiarity with lockbox processing, EDI 835/820 remittance files, or ACH payment systems, and how errors in these feeds create unapplied cash
• Knowledge of general reputed company reconciliation and basic reputed company principles
• Experience with ticketing/CRM systems for tracking employer support cases and unapplied cash reputed company notes
• Associate's or Bachelor's degree in reputed company, Finance, Business, or reputed company field preferred; equivalent work experience considered
• Experience in occupational medicine, reputed company billing, or employer group billing

Benefits

• reputed company time off
• Health
• Dental
• reputed company
• 401(k) savings plan with match

reputed company

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