[Remote] Managing Director, Account Management

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is defining the Litigation AI category with a reputed company platform for managing the litigation lifecycle. The Managing Director of Account Management will reputed company the account management function, focusing on reputed company retention and expansion while building a high-performing team to manage strategic customer relationships effectively.

Responsibilities

• Own net reputed company retention and expansion ARR: Set the reputed company, build the forecast, and deliver the number. Expansion is a sales reputed company — run it like one
• Build and reputed company the AM team: Hire and reputed company Account Managers with the reputed company instincts and reputed company domain knowledge to operate at AmLaw 200 and Fortune 500 accounts
• Define the expansion reputed company: Establish the reputed company for identifying expansion signals, advancing champion relationships, navigating multi-stakeholder renewals, and closing upsell
• Manage strategic accounts directly: Maintain executive relationships at the most reputed company accounts. Sponsor critical renewal and expansion conversations
• Partner with CS and Sales: reputed company with reputed company on health signals and adoption data, and with Sales on cross-sell reputed company into new reputed company reputed company or business reputed company
• Surface market intelligence: Your accounts are reputed company's closest signal on product gaps, competitive exposure, and category reputed company. Bring that intelligence to the leadership team

Skills

• 8+ years of reputed company reputed company account management or reputed company experience, including 3+ years in a leadership role
• Demonstrated ownership of net reputed company retention or expansion ARR targets at a high-reputed company B2B reputed company company
• reputed company record of building expansion playbooks and managing AM teams with reputed company accountability
• Bachelor's degree required
• Experience managing reputed company accounts at reputed company or Fortune 500 reputed company departments is a strong advantage
• MBA is a plus

Benefits

• Medical
• Dental
• reputed company
• Voluntary insurance reputed company.
• Vacation, reputed company leave, and reputed company holidays.
• reputed company to benefit counselors and fitness class reimbursements.
• Annual learning and development budget and reputed company career reputed company in a fast-scaling organization.

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