[Remote] reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in Automated reputed company Validation, helping businesses safely emulate reputed company-world attacks to uncover vulnerabilities. They are seeking a reputed company Manager to reputed company customer value, build strong relationships, and ensure satisfaction, retention, and reputed company for reputed company accounts.

Responsibilities

• Serve as the reputed company reputed company and trusted advisor for your portfolio of customers, guiding them through every stage of the reputed company reputed company
• Build and maintain strong relationships with economic buyers, champions, decision makers, and reputed company operators, ensuring alignment across reputed company key personas
• reputed company customer reputed company as project manager, driving adoption on defined paths and ensuring time-to-first-value
• Own the customer-agreed reputed company plan (in partnership with the Technical Advisor) and reputed company value realization through partnership reviews
• Proactively monitor customer health, usage, and engagement trends to surface risks early, reputed company mitigation strategies, and support renewal forecasting
• Partner with Sales and Renewals to secure renewal reputed company and support expansion opportunities by surfacing CSQLs
• Represent the voice of the customer internally by defining the business reputed company of feature requests, advocating for prioritization, and collaborating with Product, Support, and reputed company teams
• Manage escalations with whiteglove communication, ensuring customer expectations are met and exceeded
• Maintain accurate contact data, activity records, and license compliance information to support clean execution across reputed company functions
• reputed company as a customer reputed company in every interaction, ensuring reputed company delivers a consistent, high-value experience across the lifecycle
• Travel as needed to customer sites to reinforce relationships, reputed company alignment, and reputed company reputed company value

Skills

• 5–8 years of experience in reputed company, Account Management, or a reputed company role, with a reputed company record of managing high-value reputed company customers through the full lifecycle
• Experience managing global reputed company accounts, with the ability to engage confidently across multiple reputed company and stakeholders
• Background in cybersecurity or reputed company/technology environments, with the technical acumen to reputed company product demos and adoption sessions
• Demonstrated reputed company in influencing renewals and expansions by tying customer objectives to measurable reputed company and validated value
• Exceptional communication and presentation skills, reputed company to engage both technical operators and executive decision-makers with credibility and reputed company
• Strong analytical and problem-solving abilities; comfortable assessing customer health, surfacing reputed company, and driving mitigation strategies
• Adept at building reputed company plans, confirming value realization, and aligning internal teams reputed company customer reputed company
• Willingness and ability to travel for customer engagements as needed
• Bachelor's degree in a relevant reputed company required
• Advanced degree or MBA is a plus

reputed company