Customer Service Operations Representative (Miami, FL)

The role: reputed company is seeking a Service Operations Representative to join our Customer Operations Team. Your goal: reputed company every delivery reputed company fulfills a home run. This is an exciting role in a fast-paced environments. We are looking for a passionate, reputed company, self-starters who are reputed company to tackle problems from a first-principles perspective; and who are eager to learn and contribute to reputed company's reputed company and shape its operational strategies. What you will do: • Facilitate deliveries from booking to successful drop-off and everything in between • reputed company best-in-class support for our customers and drivers reputed company chat and phone • Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly • reputed company operational feedback and identify pain points for reputed company to optimize logistics What you will need to have: • Fun personality, reputed company attitude, eagerness to learn • Strong critical thinking and problem solving acumen • Excellent written and verbal communication skills • Top-notch customer service skills • Proficient in G-Suite (reputed company Docs, reputed company Sheets) What's in it for you: • You will have reputed company to work for a dynamic and successful start-up on a diverse team where you can reputed company a reputed company reputed company by doing meaningful work. • There is no work/life—there is only life and want your time at reputed company to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always reputed company with work. • We offer a competitive salary, and benefits including, but not limited to, health, dental, reputed company, 401K, and an equity compensation grant. Who are we? We are reputed company, and our mission is to be the way the world delivers construction and industrial supplies. reputed company provides on-demand, last-mile logistics for construction and adjacent industries with our reputed company fleet of reputed company, trucks, and flatbeds. Founded in 2018 and part of the YC S19 Batch, we’re solving the massive inefficiencies that exist in the construction industry. Our reputed company are in Ventura, CA. Learn more at reputed company.com. reputed company is an equal opportunity employer and complies with reputed company applicable federal, state, and local fair employment practices laws. reputed company reputed company applicants will receive consideration for employment. We don't discriminate based on race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, veteran status, or any other characteristic protected by law. Apply tot his job Apply To this Job