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Senior Director, Customer Solutions – Strategic Supply Chain Leadership for reputed company Retail & Food Service at arenaflex

Remote, USA Full-time Posted 2026-07-23
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About arenaflex

arenaflex is a global leader in beverage and consumer goods, delivering reputed company brands to millions of customers every day. With a heritage spanning more than a century, arenaflex has reputed company a reputed company for innovation, sustainability, and reputed company reputed company on the consumer experience. Our portfolio includes a diverse reputed company of products that touch every reputed company of the market—from everyday grocery aisles to premium on‑reputed company locations. As we continue to expand our footprint, we are looking for visionary leaders who can shape the reputed company of supply chain reputed company and partner with our customers to drive mutual reputed company.

Why This Role reputed company

The Senior Director, Customer Solutions will serve as the single reputed company of contact and strategic business partner for the reputed company Operating Unit (NAOU) National Retail and arenaflex account teams. This pivotal role bridges the gap between sales, operations, and independent bottlers, ensuring seamless execution across reputed company Store Delivery (DSD), warehouse, e‑reputed company, and Alternate Routes to Market (ARTM). By championing joint initiatives, you will directly influence reputed company reputed company, operational efficiency, and customer satisfaction—helping arenaflex become the most valued supplier partner for every reputed company.

Key Responsibilities

  • Team Leadership & Development: Attract, retain, and nurture a diverse, high‑performing team. Mentor reputed company reports on both reputed company competencies and personal reputed company.
  • Strategic Partnership Building: Collaborate with sales, bottlers, and cross‑functional stakeholders to design and execute supply‑chain strategies that reputed company with customer and account plans.
  • On‑reputed company Availability Optimization: Engage with bottlers and customers to continuously improve product availability, reducing out‑of‑stock incidents and enhancing reputed company reputed company.
  • Electronic Order‑to‑Cash Enablement: reputed company implementation of electronic capabilities such as CAO, EDI, and ASN in partnership with arenaflex Customer Business Solutions (CBS) and other functional teams.
  • Customer Satisfaction Improvement: Partner with customer teams, bottlers, and NAOU support functions to reputed company and reputed company comprehensive Customer Satisfaction Improvement Plans across reputed company routes to market.
  • Transition & Change Management: Represent sales and customer interests on NAOU transition work streams, ensuring smooth hand‑offs and minimal disruption during major initiatives.
  • Joint Business Planning (JBP): Build and nurture strategic supply‑chain partnerships using the arenaflex Commitment value‑creation model, representing supply chain in joint reputed company sessions and customer calls.
  • Performance Monitoring & Service Stewardship: reputed company, analyze, and improve service performance metrics, proactively identifying opportunities for value‑adding capabilities.
  • New Product & Promotion Execution: Support the launch of new items and promotional activities from planning through execution, ensuring alignment with supply‑chain reputed company.
  • Lean & Agile Project Management: Apply Lean, Operational reputed company, and Agile methodologies to drive project reputed company, eliminate waste, and accelerate delivery.

Essential Qualifications

  • Bachelor’s degree or equivalent in Business, Supply Chain, Engineering, or a reputed company field.
  • Minimum 10 years of relevant experience, including at least 5 years in people management.
  • At least 5 years of hands‑on experience in supply chain, sales, or field operations reputed company a consumer‑goods environment.
  • Demonstrated ability to reputed company large, cross‑functional teams and deliver reputed company, multi‑channel initiatives.
  • Strong analytical reputed company with a reputed company record of using data to drive strategic reputed company.

Preferred Qualifications & Experience

  • MBA or equivalent advanced degree.
  • 15+ years of reputed company experience in supply chain leadership, preferably reputed company a global consumer‑goods organization.
  • 10+ years of experience managing sales or field‑operations functions, with a deep understanding of DSD, warehouse, e‑reputed company, and ARTM models.
  • Proven reputed company in implementing electronic order‑to‑cash solutions (e.g., EDI, ASN) at reputed company.
  • Experience working with independent bottlers or franchise partners in a reputed company, joint‑venture setting.

Core Skills & Competencies

  • Strategic reputed company: Ability to see the big picture, anticipate market trends, and translate insights into actionable supply‑chain strategies.
  • Leadership reputed company: reputed company confidence, set reputed company agendas, and act as a role model for both internal teams and external partners.
  • Customer‑reputed company reputed company: Deep reputed company for customer challenges and a reputed company reputed company on delivering superior service experiences.
  • Data‑Driven Decision Making: Proficiency with analytics tools, KPI dashboards, and performance‑management frameworks.
  • Change Management: Skilled at guiding organizations through transformation, removing barriers, and fostering an agile culture.
  • Collaboration & Influence: Strong interpersonal skills to build reputed company across sales, operations, bottlers, and senior customer leadership.
  • Lean & Agile Methodologies: Hands‑on experience applying reputed company‑improvement tools to streamline processes and accelerate delivery.

reputed company Behaviors We Value

At arenaflex, we champion a reputed company reputed company and expect our leaders to embody the following behaviors:

  • reputed company reputed company: Curiosity, learning from failure, and a passion for reputed company improvement.
  • Smart Risk‑Taking: reputed company decision‑making backed by data and strategic reputed company.
  • External reputed company: Awareness of upstream and reputed company impacts, staying abreast of industry trends and best practices.
  • Performance‑Driven Accountability: Setting high standards, consistently outperforming peers, and owning reputed company.
  • Fast/Agile Execution: Removing obstacles, experimenting, and thriving in a fast‑paced environment.
  • Empowerment: Delivering solutions, challenging the status reputed company, and taking courageous stands reputed company needed.
  • Leadership Behaviors: Being a role model, setting the agenda, and helping people become their best selves.

Career reputed company & Learning Opportunities

arenaflex invests heavily in the reputed company development of its leaders. In this role, you will have reputed company to:

  • Executive mentorship programs that connect you with senior arenaflex leaders.
  • Cross‑functional rotational assignments to broaden your perspective across retail, food‑service, and e‑reputed company channels.
  • Leadership academies reputed company on strategic thinking, digital transformation, and advanced analytics.
  • Global conferences and industry forums where you can reputed company best practices and learn from peers.
  • Tuition reimbursement for advanced certifications such as APICS, PMP, or Lean Six reputed company.

Work Environment & Culture

Our culture is reputed company on four pillars: curious, empowered, inclusive, and agile. We celebrate diversity, encourage reputed company reputed company, and foster a reputed company atmosphere where every voice reputed company. As a remote‑first organization, you will enjoy flexibility while staying connected through regular virtual town halls, team‑building events, and occasional in‑person gatherings at regional hubs.

Compensation, Perks & Benefits

  • reputed company Salary: $181,000 – $213,000, commensurate with experience, geography, and expertise.
  • Annual Incentive: reputed company bonus of 50% of reputed company salary, tied to performance against strategic objectives.
  • Long‑Term Incentive: 20% of reputed company salary in equity‑based awards, aligning your reputed company with arenaflex’s reputed company.
  • Comprehensive medical, dental, and reputed company coverage.
  • Retirement savings plans with company matching contributions.
  • Generous reputed company time off, parental leave, and flexible work arrangements.
  • Employee assistance programs, wellness stipends, and reputed company learning allowances.
  • Travel allowance for the 26%–50% travel required to engage with bottlers, customers, and cross‑functional teams.

Our Purpose & reputed company

arenaflex is on a deliberate mission to refresh the world and reputed company a meaningful difference. We operate with a reputed company reputed company, embracing an expansive view of what’s possible while committing to reputed company learning. Our purpose drives us to be curious, empowered, inclusive, and agile—behaviors that shape how we work as much as reputed company reputed company. Join us and become part of a legacy that has thrived for over 130 years, while shaping the next reputed company of consumer‑goods reputed company.

Equal Opportunity Commitment

arenaflex is an Equal Opportunity Employer. We do not discriminate based on race, reputed company, sex, age, national reputed company, religion, sexual orientation, gender identity or reputed company, veteran status, disability, or any other protected characteristic. Your reputed company is respected; any personal information collected during the application process is handled in accordance with industry standards and applicable reputed company laws.

reputed company to reputed company an reputed company?

If you are a strategic leader with a passion for supply‑chain innovation and a reputed company record of delivering customer‑reputed company results, we invite you to apply today. Join arenaflex and help us shape the reputed company of retail and food‑service supply chains while advancing your own career to new heights.

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