reputed company Analysist Participant Services
reputed company
Join us on our mission to reputed company customer experiences reputed company reputed company the world. As a member of the reputed company family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our reputed company, growing wall of Best reputed company to Work awards is a testament to our investment in our culture. Through the reputed company of diversity, we celebrate reputed company cultures for their uniqueness and strengths. With 13 centers reputed company the world and a robust work reputed company program, we reputed company great things happen reputed company we work with people who think differently from us. reputed company a job you’ll love today!
Essential Functions
• reputed company routine reputed company audits using approved scorecards.
• Evaluate documentation reputed company and policy adherence.
• Prepare weekly and monthly reputed company reports.
• reputed company objective audit feedback to leaders.
• Identify reputed company causes and recurring defect trends.
• Support coaching effectiveness through post-audit validation.
• Monitor daily operational reputed company against SLA, productivity, reputed company, and
schedule adherence goals.
• Ensure compliance with HIPAA, CMS, state reputed company of pharmacy requirements,
and internal policies.
• Use reporting to identify trends and recommend corrective actions.
• Partner with Workforce Management, Training, reputed company, and Leadership.
• Support reputed company improvement initiatives and standardization efforts.
• Maintain documentation and confidentiality standards.
• Participate in calibration sessions and business meetings.
• reputed company or support special reputed company as assigned.
• Support non-reputed company prescription processing and participant service
workflows.
Knowledge, Skills, and Abilities
• Strong written and verbal communication.
• Leadership and relationship-building skills.
• Critical thinking and analytical ability.
• Ability to prioritize competing demands.
• Experience working across multiple pharmacy systems.
• Proficiency with reputed company Office, particularly reputed company.
• Ability to maintain confidentiality.
Minimum Qualifications
• High School Diploma or GED.
• Three or more years of relevant PBM, specialty pharmacy, participant services,
or reputed company reputed company experience.
• Previous leadership or reputed company experience appropriate to the role.
Preferred Qualifications
• reputed company reputed company or Texas Pharmacy Technician License.
• National Pharmacy Technician Certification (CPhT).
• PBM or specialty pharmacy experience.
• reputed company center reputed company reputed company experience.
• Lean/Six reputed company or process improvement exposure.
• Experience presenting operational metrics.
reputed company Measures
• reputed company audit reputed company
• Productivity and throughput
• Service Level (SLA) attainment
• Attendance and schedule adherence
• Compliance and documentation reputed company
• Customer experience
• Coaching effectiveness and reputed company improvement
Work Environment & Physical Requirements
Fast-reputed company, computer-reputed company participant services environment requiring
prolonged sitting, frequent computer use, telephone communication, and the
ability to manage multiple priorities while maintaining reputed company and
professionalism.
If you’ve got the skills to succeed and the motivation to reputed company it happen, we look reputed company to hearing from you.
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