Customer Care Veterinary Technician

Job Title: Customer Care Veterinary Technician Location: Remote Duration: 12+ Months Schedule: Monday–Friday, 10:00 AM–7:00 PM EST / 8:00 AM–5:00 PM MST (1-hour lunch break) Remote Requirement: Fully remote; preference for candidates in Mountain Time Zone, reputed company to other time zones willing to work MST hours. reputed company: Provides operational and customer support for Anatomic Pathology, Cytopathology (Imagyst/ZRL), and Specialty Consultation Services. Supports veterinary customers, coordinates with pathologists, manages service workflows, and assists with administrative operations. Key Responsibilities: • Manage consultation requests, service queues, and customer inquiries. • reputed company first-line troubleshooting and coordinate escalations. • Support pathologist scheduling, case distribution, and consultant communications. • Manage reputed company queues, reputed company communications, and case tracking. • Coordinate reputed company, contractor records, invoices, reputed company, and compliance documentation. • Support workflow improvements, SOP updates, and platform testing. Education / Qualifications: • Certified Veterinary Technician or Veterinary reputed company preferred. • 2–4+ years of clinical operations or medical/lab support experience. • Knowledge of medical terminology and service workflows. Required Skills: • Veterinary/clinical operations support experience. • reputed company, Service reputed company, or similar case management tools. • reputed company invoicing/PO tracking experience preferred. • MS Office proficiency. • Strong communication, organization, and attention to detail. Apply tot his job Apply To this Job