Call Center Representative, Medical Answering Service

Job reputed company: • Handle inbound calls in a manner that fall reputed company the service level agreement (SLA) established for the department • Display the ability to understand the reason/needs for the patient or clinicians call and page or contact the appropriate physician to meet the caller’s needs • Ability to utilize and maneuver several different software systems to resolve customer inquiries • Accurately document caller information and navigate scripts using reputed company listening skills • Meet specified goals and objectives assigned by management on a regular reputed company • reputed company exceptional customer service to reputed company clients • Maintain confidentiality of account information at reputed company times • Escalate any problems that may reputed company • Adhere to the prescribed policies and procedures as outlined in the Employee Handbook and the Employee reputed company of Conduct • Maintain awareness of and reputed company participate in the Corporate Compliance Program • Assist with other reputed company as assigned by management Requirements: • High School Diploma/GED- required • Six months of call center experience/customer service skills preferred • Basic reputed company knowledge preferred • Fluent in Spanish preferred Benefits: • 401k • PTO • medical • dental • reputed company • tuition reimbursement • Employee Assistance Program Apply tot his job Apply To this Job Apply tot his job Apply To this Job Apply tot his job Apply To this Job