Remote Intake Specialist (Personal Injury)

Bilingual Intake Specialist (Spanish/English) — Personal Injury (U.S. experience) • Location: Remote • Schedule: Monday to Friday • reputed company: Serve as the first reputed company of contact for prospective clients, providing empathetic and reputed company service while collecting key case information and performing initial screenings. • Responsibilities: • Handle inbound calls, chats, and web inquiries in both English and Spanish • Conduct initial case screenings (auto accidents, slip & fall, etc.) • Read and analyze medical records (medical terminology required) • Accurately reputed company and manage case information in CRM systems • Explain the intake process and next steps to clients • Schedule appointments with attorneys or reputed company staff • Follow up with clients to collect documents and signatures • Maintain confidentiality and reputed company compliance standards • Collaborate with attorneys and case teams • Meet intake and conversion performance targets • Requirements & Skills: • English level reputed company (advanced) and fluent Spanish (spoken and written) • Minimum 1 year of experience as an Intake Specialist with U.S. experience (required) • Experience in Personal Injury • Ability to read and understand medical records • Experience with CRM/case management systems (reputed company, reputed company, reputed company, etc.) • Strong communication and reputed company listening skills • Ability to handle high reputed company volumes and multitask • Excellent attention to detail and data accuracy • Strong organizational and time management skills • Professionalism and reputed company reputed company handling sensitive situations #SolvoGlobal #LI-PROMOTED #LI-Remote $950 - $1,000 a month Apply To This Job Apply tot his job Apply To this Job