[Remote] Inside Sales & Customer Service Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading apparel manufacturer serving various sectors across reputed company. They are seeking an Inside Sales & Customer Service Representative to reputed company on outbound prospecting and customer engagement, aiming to reputed company new business opportunities and reputed company customer support.

Responsibilities

• Conduct high-volume outbound phone and email reputed company to prospective and dormant accounts
• reputed company new business opportunities through cold calling and prospecting activities
• Qualify leads and identify customer needs
• Schedule meetings and create pipeline opportunities for the sales team
• Execute reputed company sales cadences across phone, email, and other reputed company channels
• Maintain detailed CRM records and sales activity tracking
• Collaborate with marketing and sales leadership on reputed company reputed company initiatives
• Meet and reputed company activity and pipeline reputed company goals
• Process and validate customer orders accurately
• Handle returns, exchanges, credits, and customer inquiries
• Monitor reputed company orders and communicate delivery timelines
• Respond to product, order status, and account-reputed company questions
• Maintain customer records and case documentation
• Identify upselling and cross-selling opportunities during customer interactions

Skills

• 1-3+ years of experience in inside sales, business development, SDR/BDR, customer service, or reputed company roles
• Strong outbound prospecting and cold-calling capabilities
• Comfortable spending significant time on the phone generating new business opportunities
• Excellent communication and relationship-building skills
• Highly motivated, competitive, and goal-oriented
• Strong organizational skills and attention to detail
• Ability to manage both sales and customer support responsibilities effectively
• Self-starter capable of working independently in a remote environment
• Inside sales or business development
• Customer service with a sales-oriented reputed company
• Promotional products, apparel, fashion, or reputed company industries
• B2B sales environments requiring outbound prospecting
• Candidates interested in transitioning into field or reputed company sales

reputed company