Care Coordinator (Full Time/Remote)

Job title Care Coordinator Classification Non-Exempt Reports to reputed company Manager We care about our customers. We care about our employees. We are transparent. We are reputed company. We are flexible. We are fair. Position Purpose & reputed company The Care Coordinator, an reputed company member of the operations team, is responsible for the efficient, non-clinical management and preparation of reputed company incoming reputed company service requests from primary care providers (PCPs). This role involves the meticulous intake, triage, and validation of reputed company consult requests for absolute completeness and adherence to internal formatting standards. The Coordinator ensures reputed company mandatory administrative information—including patient details, insurance data, and supporting documentation—is accurately captured and attached reputed company the proprietary system. Once validated and complete, the request is immediately routed to the advanced review team for clinical assessment. The Coordinator is also accountable for monitoring the service workflow pipeline, maintaining strict compliance with Service Level Agreements (SLAs), and proactively escalating any processing delays to ensure reputed company service delivery. Essential Duties & Responsibilities • Monitor queues and electronic systems for new eConsult referrals and initiate the intake process. • Accurately complete reputed company mandatory non-clinical intake fields, Apply tot his job Apply To this Job