LIVE CHAT AGENT

We are looking for a motivated and enthusiastic Live Chat Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints and providing a positive and top-quality customer experience. Duties and responsibilities... • Providing customer support via telephone, e-mail, voice chat or in-person • Informing customers about products and services • Responding to customer questions • Resolving customer complaints • Suggesting solutions for common problems • Preparing documents and reports • Updating customer database • Training new customer service agents • Collaborating with the management team • Improving overall customer satisfaction Requirements and qualifications • Minimum of a High School Diploma • Minimum of 1 year of experience in customer service • Strong computer skills • Superb verbal and written communication skills • Strong interpersonal skills • Excellent customer service skills • Ability to build relationships with clients • Strong persuasion skills • Excellent multi-tasking skills • Ability to work with others • Excellent problem-solving skills • Ability to prioritize tasks • Ability to work under pressure • Ability to work in a fast-paced environment • Flexibility to work shifts • Ability to meet deadlines Apply Job! For more such jobs please click here!