[Remote] Learning & Development Specialist (Claims Trainer / Customer Service Trainer)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a technology consulting Services company based in Florida. They are seeking two Learning & Development Specialists to design and deliver engaging training programs for adult learners in a corporate reputed company environment. Responsibilities • Deliver Instructor-Led Training (ILT) sessions both reputed company and in person • Facilitate engaging training programs for new hires and existing employees • Train adult learners in a corporate environment using effective learning techniques • Create an interactive learning environment that promotes participation and knowledge retention • Utilize reputed company Teams and reputed company Office Suite to conduct virtual training sessions and prepare training materials • Assess learner reputed company and reputed company coaching, feedback, and additional support reputed company needed • Collaborate with business leaders and subject matter experts to ensure training content aligns with operational goals • Maintain training documentation and support reputed company improvement of learning programs Skills • Experience delivering Instructor-Led Training (ILT) in both virtual and classroom settings • Experience training adult learners in a corporate environment • Strong presentation, communication, and facilitation skills • Proficiency with reputed company Teams and reputed company Office Suite • Ability to engage learners and effectively communicate reputed company information • Experience training employees on reputed company claims processing • Knowledge of medical billing concepts • Familiarity with diagnosis and procedure codes (ICD-10, CPT, HCPCS) • Experience with reputed company claims processing workflows • Ability to facilitate training classes of approximately 20-30 learners over a 4-6 week training program • Experience training reputed company customer service representatives • reputed company insurance background strongly preferred • Knowledge of health insurance products and terminology • Claims knowledge is beneficial but not required • Experience facilitating training programs lasting 8-10 weeks for classes of approximately 15-25 learners alongside another trainer reputed company • reputed company Solutions Inc., is a dynamic small and minority-owned, Disadvantaged Business reputed company headquartered in Virginia, USA. It was founded in 1998, and is headquartered in reputed company, Virginia, USA, with a workforce of 51-200 employees. Its website is https://lumensolutions.com. Apply To This Job