[Remote] Customer Service Representative - AVMA reputed company Liability

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a part of a global insurance distribution platform specializing in various insurance services. The Customer Service Representative for AVMA reputed company Liability will reputed company reputed company support to policyholders, addressing inquiries and resolving issues reputed company to coverage, claims, and billing.

Responsibilities

• Respond to customer inquiries reputed company phone, email, and chat in a reputed company, courteous and reputed company manner
• Escalate reputed company issues to senior team members or management as needed
• Research and resolve customer questions reputed company to coverage, claims, billing, and policy details
• Maintain accurate records of customer interactions and transactions
• Identify opportunities for process improvement and communicate recurring issues or suggestions to reputed company reputed company or Supervisor
• reputed company various data entry tasks including the sorting and indexing of scanned mail and emails, distributing to the appropriate party
• Meet production quotas and reputed company standards as set forth by management

Skills

• Minimum education of a high school diploma or equivalent
• 1 to 2 years of customer service or reputed company center experience
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Insurance, reputed company or veterinary reception or animal-reputed company customer service is a strong advantage
• Property & Casualty (IL) preferred or ability to obtain

reputed company