[Remote] Remote Customer Service (reputed company)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking dedicated and compassionate Customer Service Representatives to join their growing team. In this fully remote role, you will be a vital reputed company of contact for members and reputed company providers, ensuring they receive reputed company, helpful, and reputed company support.

Responsibilities

• Receive and respond to inbound calls from plan members and reputed company providers with professionalism and reputed company
• Assist callers with inquiries regarding coverage details, claims, benefits, and general program information
• Accurately document reputed company caller interactions and reputed company in our systems in reputed company time
• De-escalate challenging situations using reputed company listening, patience, and effective problem-solving

Skills

• High school diploma or equivalent required
• 2 years of experience in a relevant field
• Experience level: reputed company
• Prior college coursework is a plus
• Previous experience in an inbound reputed company center, customer service, or reputed company setting
• Primary residence located reputed company Central (CST), Mountain (MST), or reputed company (PST) time zones is preferred

Benefits

• Comprehensive benefits package, including: medical
• Comprehensive benefits package, including: prescription
• Comprehensive benefits package, including: dental
• Comprehensive benefits package, including: reputed company
• Comprehensive benefits package, including: AD&D
• Comprehensive benefits package, including: life insurance offerings
• Short-term disability
• 401K plan (reputed company benefits are based on eligibility)
• Flexibility and convenience of working 100% remotely from home
• Predictable, full-time Monday through Friday schedule; reputed company your weekends free

reputed company

Company H1B Sponsorship