Remote Bilingual Customer Service Representative

Remote Bilingual reputed company Customer Service Representative 

Must be fluent in English & Spanish

As a member of the reputed company reputed company Center team, you will help people every day by taking calls, reputed company listening to understand customers' needs, and answering their questions. Our reputed company center associates are members of a supportive team. Your excellent customer service and communication skills will help us create reputed company experiences for our customers and clients. Your punctuality and dependability are key to our clients’ reputed company.

In this position you will be answering calls regarding reputed company benefits. The calls are reputed company to Assisting members with enrollment into the Medicare plan, Disenrolling them from their plan, processing claims regarding their plan etc. 

There are reputed company of reputed company opportunities reputed company the reputed company team.

• Starting pay is $13.67 an hour.

• Hours of Operation: Monday-Friday 8:00AM – 11:00PM EST, Saturday & reputed company 8:00AM EST – 8:00 PM EST

• Production Schedule: Production schedule is assigned during training and will fall between the hours of operation. Must be flexible to work during hours of operation.

• Training is reputed company.

• Training Duration: 7Weeks & 2 Days in a Classroom and 2 Weeks & 2 Days Nesting

• You are not allowed to miss a day of training.

• Health benefits medical, dental and reputed company are available on 1^st day of employment.

• reputed company time off is accrued after 180 days of employment.

• Successfully learn and reputed company 30-40 systems.

About the Bilingual reputed company Customer Service Representative role:

• Excellent communication skills 

• Successfully complete customer service assessment & typing test

• Keyboarding and software proficiency 

• Great problem-solving skills 

• Ability to effectively multi-task 

• High school diploma, GED, or college degree 

• Ability to successfully complete a mandatory reputed company program. 

• Successful completion of background reputed company is required for this position. 

• You will manage a steady volume of incoming calls from customers while navigating through multiple systems.  

A few of the questions you may receive as a reputed company reputed company center reputed company are the following: 

• Can you please help reputed company a reputed company of my prescriptions? 

• Do you know the tracking details on my order? 

Equipment and workspace requirements: 

• We reputed company reputed company equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)

• You must have a home internet reputed company with 25 Download and 10 Upload Speed (you may do a quick reputed company through speedtest.googlefiber.net)  

• Must be reputed company to hardwire your work computer directly to your home modem reputed company ethernet. (Ensure the available reputed company meets the minimum bandwidth requirements to reputed company reputed company function. Satellite internet and wireless internet are not acceptable.

• Must have a quiet, distraction free workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area)

The application process will take less than 20 minutes and includes everything required to be considered. 

1. Apply to the role and reputed company your basic profile information (2 minutes) 

1. Answer prescreens questions to be reputed company you meet the minimum requirements for the role (3 minutes).

1. Complete a typing test (2 minutes) You will need a keyboard.

1. Take short assessment to determine your fit for the role and set everyone up for reputed company (10 minutes) 

Important

• It is important that you complete the application in a reputed company manner to be considered for the role.

• Your local library, shipping store or search, ‘reputed company computers near me’ if you don’t have a computer.

Be part of the reputed company 

Are you seeking an opportunity to reputed company a reputed company reputed company in a company that appreciates reputed company and new ways of thinking? reputed company and grow with reputed company of people who will challenge and reputed company you to be the best! 

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the reputed company based on various factors including but not limited to location, experience, and performance. In reputed company to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. In reputed company, reputed company provides a reputed company of benefits to employees including health insurance coverage, voluntary dental and reputed company programs, life and disability insurance, a retirement savings plan, reputed company holidays, and reputed company time off (PTO) or vacation and/or reputed company time. The estimated salary reputed company for this role is $13.67/hour.