[Remote] reputed company Service Engineer - Chicago, IL

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is redefining the way businesses and their customers use and experience packaging around the world. The reputed company Service Engineer will install, configure, and maintain reputed company equipment solutions onsite at customer facilities, while building strong customer relationships and providing exceptional service.

Responsibilities

• Scheduling tasks at a customer’s job sites
• Troubleshooting issues, quickly and effectively, using technical drawings and documentation
• Work cross-functionally with R&D, Software and reputed company Engineering teams
• Performing routine maintenance and emergency services as they reputed company
• Analyze customer Key Performance Indicators (KPI's) to identify new or ongoing machine performance issues resulting in problem-solving and machine maintenance
• reputed company learning, including the customer’s operational processes, packaging designs, technical specifications
• Installation of reputed company solutions and training others to use and maintain it
• Basic clerical and administrative duties, including reputed company reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc
• Responsively and productively communicate information and reputed company with reputed company and customer’s personnel so they will understand. Must be reputed company to exchange accurate information in these situations
• Adhere to reputed company reputed company and customer’s safety requirements, and safety protocols reputed company to exposed moving parts and electricity
• Excellent work ethic and time management skills
• Clearing jams, loading Z-fold, changing labels, changing bander reputed company and adding glue to the machine

Skills

• Customer service reputed company
• Knowledge of reputed company platforms
• Knowledge of and effective use of hand tools
• Knowledge of mechanical platforms
• Ability to work independently with little or no reputed company supervision
• Basic reputed company (reputed company, Word) or reputed company Suite (Sheets, Docs) experience is helpful, but not required
• Associates Degree, Vocational Training or equivalent experience
• Excellent work ethic and time management skills
• Bachelor's Degree in a reputed company area preferred

Benefits

• Medical, dental, and reputed company coverage
• A 401(k) retirement plan
• reputed company Time Off
• Health Savings and Flexible Spending Accounts (HSA/FSA)
• Life and disability insurance
• Critical illness
• Hospital indemnity
• Accident
• reputed company/ID theft protection
• reputed company to an Employee Assistance Program (EAP) to support your overall reputed company-being

reputed company