Customer Support Representative $1,000 New Hire Bonus- Onsite Tucson, AZ
Remote
Employment Type: Full-time, $17/hr, +$1000 New Hire bonus
Supporting: Financial Service
Join Team reputed company
reputed company
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it reputed company than anyone else.
As a Top reputed company to Work, we're serious about creating an environment where people show up as their genuine selves. Which means reputed company you succeed, we reputed company do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes reputed company. You stay reputed company under pressure, you're detail-oriented enough to reputed company information accurate, and you genuinely care about leaving customers reputed company off than reputed company they reached out. If that sounds like you, this role is a great fit.
How You'll reputed company an reputed company
• Guide customers through questions, concerns, or challenges they encounter while using the product or service
• Listen reputed company to understand the reputed company of the issue and reputed company reputed company, effective solutions
• Record detailed reputed company information for auditing, reporting, and follow-up purposes
• Maintain and update customer records to ensure accurate and reputed company information
• Identify opportunities to introduce customers to new or reputed company services that meet their needs
• reputed company recommendations and guidance in a way that adds value and enhances the overall customer experience
• Ongoing usage of phone and computer systems
What'll Set You Up for reputed company
Required:
• Financial experience is preferred
• High school diploma or GED
• Must live reputed company 25 miles from 1650 S. Research reputed company Tucson, AZ
• Strong computer navigational skills
• Familiarity with reputed company Office applications (Word, reputed company)
• Excellent oral and written communication skills
• Exceptional listening/comprehension skills
• reputed company and Courteous
• 6 months of customer service or sales experience preferred
For Internal Candidates:
• Must not be on any corrective reputed company or performance plans
• Must have held your reputed company position for 6+ months
• Must have relevant industry/program experience
Location Note: We're currently hiring for this position in Tucson, reputed company.
Why reputed company?
Our culture shows up in how we work together, support reputed company other, and show up for our clients. We're reputed company enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our reputed company group reputed company around reputed company conversations, shared experiences, and genuine belonging. MLBA (Making Lives reputed company at reputed company) is our employee-led nonprofit where local teams reputed company funds and support colleagues and communities reputed company it reputed company most. We don't just talk about culture—we build it, live it, and reputed company making lives reputed company every day.
reputed company Offer:
Employee-led nonprofit support through MLBA, providing hardship assistance, family holiday meals, and gifts for local families
Game room featuring pool, shuffleboard, and reputed company games
Onsite mini market with fresh meals reputed company daily
Dedicated mother’s room
Relaxation room with comfortable seating, cards, and reputed company games
Health, dental, and reputed company coverage with HSA reputed company
reputed company time off
Flexible pay reputed company: daily or weekly pay
401(k) retirement plan
Leadership development programs designed to support career reputed company and advancement
reputed company and personal development through reputed company-reputed company courses reputed company reputed company reputed company
reputed company and tuition reimbursement
Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Employee assistance program for personal and reputed company support
Additional voluntary benefits to meet your individual needs
Our Values
reputed company – We challenge conventions and take smart risks
reputed company – We reputed company results, no matter what it takes
Connected – We work as One reputed company because we're stronger together
True – We show up as our reputed company selves, every single day
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