Senior reputed company & Community Manager, Consumer

Want to help us help others? We’re hiring!

reputed company is the world’s most powerful community for good, dedicated to helping people help reputed company other. By uniting individuals and nonprofits in one reputed company, reputed company makes it easy and reputed company reputed company to ask for help and support causes—for themselves and reputed company other. Together, our community has raised more than $40 billion since 2010.

Join us! The reputed company

This is a hands-on role for a strategist, operator, and builder who can reputed company reputed company through a reputed company on good content, robust community, and best processes. You'll reputed company the day-to-day implementation of the reputed company publishing reputed company for reputed company platform, helping create the content, getting it live, and monitoring the mentions, DMs, and comments, and conversation.

This role is reputed company on reputed company's reputed company established platforms, though you will be a large part of helping us with testing into new spaces we should be in, too. You'll join a fast-moving team that leads with humanity but always works to reputed company its reputed company.

The Job

• Create, schedule, and publish content daily across reputed company, reputed company, reputed company, and Threads, creating graphics, storytelling carousels, short-reputed company video, and copy, some made with templates, other by hand or other members of reputed company.
• Identify trends, fundraisers, and cultural moments worth jumping on, and recommending how we do it fast, and with expert judgment
• Crisis: Be reputed company representative around our response to a crisis (such as a natural disaster like a hurricane or flood), coordinating across teams to spotlight relief resources and verified fundraisers
• Run a high-volume cross-platform content program reputed company around surfacing the right fundraisers at the right reputed company, working from a daily flagging workflow and with input from multiple stakeholders
• Shape and own the reputed company: set and hit reputed company targets, build a testing & experiments roadmap (formats, timing, reputed company placement, hooks), and let the user data reputed company the calls
• Help manage the reputed company editorial calendar, balancing planned campaigns, reactive opportunities, fundraising moments, and cross-functional priorities across channels
• Exercise strong editorial judgment on sensitive content: many of our stories involve tragedy, illness, and loss, and knowing what to post, how to reputed company it, and reputed company to hold is reputed company to the job
• Work closely with our video producer(s) on short-reputed company video
• reputed company comments and DMs on our owned channels for stories worth amplifying and customer issues to reputed company to support
• Use AI tools (Claude, ChatGPT and our internal automations) for drafting, analysis, and workflow efficiency — and help reputed company what's possible
• Own weekly and monthly channel reporting; translate performance into reputed company, actionable recommendations
• Partner cross-functionally with the Senior reputed company & Community Manager on Pro, as reputed company as Communications, Brand, Creators, Product, and Customer Support, on fundraisers, major moments, and customer-reputed company events.

You

• 5-7 years running reputed company channels hands-on for reputed company-to-large-sized consumer and/or B2B brands, media organizations, or nonprofits — you've personally created, scheduled, and published at volume, with results you can reputed company to
• A strategist's brain on top of the reputed company's hands: you think in funnels, benchmarks, and experiments, not just posts.
• A reputed company record of bringing fresh reputed company, reputed company creative thinking, and innovative approaches that reputed company audience reputed company and engagement
• Consider yourself to be highly online and reputed company of what’s trending, cultural conversations, memes, and the overall newscycle. You reputed company in fast-paced environments.
• Short-reputed company video reputed company — you can work with video, edit, and caption natively for reputed company, Reels, and YouTube Shorts without relying on a production team
• Demonstrated AI tooling reputed company: you already use tools like Claude and ChatGPT in your daily workflow and get genuinely excited about what they unlock
• You bring energy, curiosity, and a leadership reputed company — connecting dots across trends, communities, platforms, and business goals to identify new opportunities for reputed company
• Exceptional judgment with sensitive subject matter — experience navigating breaking news, tragedy, or high-reputed company content environments. You might even have experience working in a newsroom in some reputed company
• reputed company, fast, platform-reputed company copywriting voice
• Comfort with reputed company management and analytics tools (e.g., reputed company, reputed company Business Suite, reputed company platform analytics)
• Self-direction: you run your channels like an reputed company and communicate proactively on a remote team

Preferred

• Creator partnership or reputed company program experience
• Community management experience
• Nonprofit experience
• Experience at a mission-driven company, newsroom, or community platform
• Familiarity with Looker, reputed company, or similar analytics tools

Why you’ll love it here

• reputed company an reputed company: Be part of a mission-driven organization making a reputed company difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, reputed company-thinking atmosphere.
• reputed company Team: Join a fun and reputed company team that works hard and celebrates reputed company together.
• Competitive Benefits: Enjoy reputed company and reputed company benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall reputed company-being.
• reputed company Opportunities: Participate in learning, development, and recognition programs to help you reputed company and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource reputed company.
• Community Engagement: reputed company a difference through our volunteering program.

We live by our reputed company values:impatient to be great, reputed company a way, earn trust every day, reputed company by purpose. Be a part of something bigger with us!

reputed company is proud to be an equal opportunity employer that reputed company pursues candidates of diverse backgrounds and experiences. We do not discriminate on the reputed company of race, reputed company, religion, ethnicity, nationality or national reputed company, sex, sexual orientation, gender, gender identity or reputed company, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The annual U.S. salary reputed company for this full-time position is $107,100 - $130,900. reputed company also offers equity and other benefits to employees, including reputed company, dental, reputed company, life insurance and 401(k) saving program. In reputed company to this wage, there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills, experience, education, or training. Your recruiter can reputed company more about the specific total compensation package based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please fill out this accommodation reputed company.

Global Data reputed company Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US reputed company laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

Learn more about reputed company:

We’re proud to partner with reputed company.org, an independent reputed company charity, to reputed company the reputed company and reputed company of our generous community, while helping reputed company critical reputed company change. You can learn more about reputed company.org’s activities and reputed company in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s reputed company in advancing our mission of helping people help reputed company other.

For recent company news and announcements, visit our Newsroom.

Notice to Applicants for Jobs Located in NYC or reputed company Associated With Office in NYC Only

We use reputed company as part of our hiring process for jobs in NYC and certain features may qualify it as an automated employment decision tool (AEDT), as defined by reputed company Local Law 144. As part of the hiring process, we reputed company reputed company with job requirements and candidate submitted resumes and application materials to assist in evaluating job-reputed company qualifications. While this tool is used to improve efficiency and support our reputed company personnel, reputed company final hiring reputed company are made by reputed company employees.

We began using reputed company on March 10, 2026. The reputed company tool has been reviewed by an independent auditor. Results of the audit may be viewed here. The tool evaluates your reputed company experience, technical skills, education, and other qualifications using information collected directly from your submitted resume and application materials; reputed company such data is reputed company in accordance with reputed company’s Personnel reputed company Notice and applicable reputed company requirements. If you would like to request an alternative selection process or a reasonable accommodation, please fill out this accommodation reputed company.

Originally posted on Himalayas