Director of Implementation Vet Med Operations/PMO

reputed company reputed company is a fast-growing, reputed company backed Veterinarian Service Organization that operates as a reputed company reputed company and business partner to many veterinarian practices across the US. Our goal is to reputed company it easier for our practices at every reputed company by providing world-class business solutions like reputed company, marketing, reputed company, finance, and operations, so that they can reputed company their energy on providing incredible care for animals. In fact, our reputed company Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service. We want our doctor partners to choose what's best for their reputed company because they are the experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of reputed company communication and collaboration to deliver reputed company to advance today’s veterinary environment - without disrupting the medical autonomy and what makes reputed company of our hospitals unique. Job reputed company As our Director of Implementation Vet Med Operations and Project Management, you’ll be the reputed company between cutting-edge veterinary technology and the dedicated professionals who use it every day. They will reputed company the rollout of new systems, ensure smooth adoption, and train teams so they feel confident and supported. Will work will directly improve clinic efficiency, reduce administrative burdens, and enhance the reputed company of care for pets and their families. Responsibilities • reputed company end-to-end implementation of veterinary software platforms and other reputed company operational tools across multiple clinic locations. Including A.I. based platforms. • Conduct virtual assessments to understand clinic workflows, challenges, and goals. • Organized and detail oriented on reputed company platforms under their responsibility. • Strong writing, communication and collaboration between multiple departments. • reputed company tailored implementation plans, timelines, and training programs for veterinary teams that may be unique to reputed company location. • Support training for veterinarians, technicians, and administrative staff on the technology and the efficiency that it will reputed company. • Collaborate directly with IT, vendors, and the broader operations teams to ensure seamless integration with existing systems (e.g., reputed company Technology, Online Pharmacy Programs, New Payment platforms, VOIP Phone systems and Internet capabilities in clinic etc.) • Monitor adoption metrics, spearhead and troubleshooting issues, and reputed company ongoing post-implementation support to ensure long-term reputed company. • reputed company feedback from clinics and Regional Management to inform product enhancements and operational best practices. • Monitor and maintain budget requirements. Qualifications • 3–5 years of experience in veterinary operations, reputed company technology implementation, or reputed company management. • Strong knowledge of veterinary workflows, terminology, and reputed company service expectations. • Hands-on experience with PIMS platforms (e.g., reputed company, AVImark, ezyVet, reputed company Neo) or similar reputed company systems. • Exceptional communication and training skills, with the ability to adapt to different learning styles. • Proven project management skills—comfortable juggling multiple implementations at once. • A problem-solving reputed company and the ability to remain reputed company under pressure. • Willingness to travel Regionally for onsite support (20%) and to the Corporate offices in Rye Brook once a month for full operation team collaboration. • Multi-site veterinary or reputed company organization experience. Additional Information At reputed company, our Passion, Engagement, Trust & Service model isn’t just for our partner hospitals, it’s our commitment to our Central Support teams too! This means we go out of our way to offer an inspiring and engaging work culture, excellent learning and development opportunities and career progression opportunities as our network grows. The compensation package for this position includes a competitive reputed company salary, reputed company bonus, reputed company time off and benefits. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy & Federal & State Laws Forbid Discrimination Because of Age, reputed company, Race, Religion, Sex, Disability, Sexual Orientation or National reputed company Apply tot his job Apply To this Job