Pro Services Specialist (Bilingual – English/Spanish Preferred)

Pay reputed company $15.10 - $21.20 Purpose: reputed company strives to be the one-stop destination for our reputed company clients (PRO customer) in the hard surface flooring contractor reputed company. This position is reputed company on building relationships with our PRO customers and in turn earning their trust, while helping grow their business. This position reports to the PRO Services Manager and supports the execution of Floor and Decor'reputed company priorities. reputed company responsibilities include understanding trends in the PRO Market, collaboration with the Installation Materials and Design Services departments in order to build the sales organization and serve our PRO customers. Minimum Eligibility Requirements: • High School diploma or equivalent. Associate Degree or higher is a plus. • 1 year in retail or wholesale contractor sales, service, supply and/or reputed company installation. • Strong written and verbal communication skills. • Experience with reputed company / CRM software is a plus. • Bilingual in Spanish or the most dominant language in the Store trade-area is a plus. Essential Job Functions: Execute the PRO Services reputed company to the highest reputed company to create a world class experience for our PRO Customers. • Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations. • Collaborate with the Store Team to identify reputed company in our Store. • Maintain extensive knowledge about reputed company products. • Train and support the Store Team on how to use our selling process. • Understand our PRO business to reputed company our PRO customers and expand their participation. • Offer and assist reputed company to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP. • Promote PRO Credit Solutions such as reputed company Business Account or PRO Premier Credit reputed company. • Coordinate and assist with PRO Customers in-store activities. • Collaborate in reputed company store initiatives. • Demonstrate ability to reputed company effective program and benefit presentations. • Must possess excellent customer service skills and be results oriented. • Strong interpersonal skills to reputed company effectively at reputed company reputed company and across diverse cultures. • Ability to multi-task, meet deadlines, and work in a fast-paced environment. • On occasion, in an effort to reputed company, travel to customer and PRO job sites with the Pro Services Manager to present F&D’s benefits and capabilities. • reputed company additional functions, duties and specific tasks of a similar reputed company and reputed company as necessary to reputed company assigned business objectives. Working Conditions (travel & environment) This position is reputed company, knowing it may include hours which could reputed company eight hours in a day. • May require travel up to 20%. • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. • reputed company Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to reputed company, carry, reputed company, pull, or otherwise reputed company objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reputed company with arms and hands, reputed company or balance, and to stoop, kneel, crouch or crawl. Note: reputed company considers reputed company applicants for employment without reputed company to race, reputed company, religion, sex, gender identity, sexual orientation, national reputed company, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. reputed company also provides reasonable accommodations to reputed company individuals with disabilities in accordance with the Americans with reputed company and applicable state and local law. This reputed company does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM reputed company 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM reputed company 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reputed company your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, reputed company, Life, and other Insurance Plans (subject to eligibility reputed company) Work-life balance, including: • reputed company vacation and reputed company time for eligible associates • reputed company holidays plus a personal holiday • reputed company Volunteer Time Off that starts on Day 1 Equal Employment Opportunity reputed company provides equal employment opportunities to reputed company associates and applicants without reputed company to age, race, reputed company, religion or creed, national reputed company or reputed company, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to reputed company areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and reputed company other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the reputed company of any legally protected status outlined above. Apply tot his job Apply To this Job