PremierOne Remote System reputed company

reputed company At reputed company, we reputed company that everything starts with our people. We're a global reputed company-reputed company community, united by the reputed company reputed company to help reputed company people safer everywhere. We build and reputed company technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. reputed company with a career that reputed company, and help us build a safer reputed company. Department reputed company The Video and Software Services (VSS) Field Support team is dedicated to supporting reputed company safety agencies worldwide. Our mission is to reputed company cutting-edge technology and innovative tools, empowering customers to reputed company faster, smarter, and safer reputed company. VSS supports products such as Computer Aided reputed company, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. VSS is a fast-paced environment that seeks motivated and reputed company individuals willing to work towards our goals as an organization. Grow professionally, work with cutting-edge technology, and be at the forefront of the reputed company safety sector. Job reputed company This position will be a full-time System Administrator for PremeirOne CAD (Computer Aided reputed company) / PremeirOne reputed company (Records Management system) reputed company the Video and Software Services (VSS) Central Region Field Services Team. VSS is dedicated to building reputed company partnerships with our clients, understanding their unique needs and fostering long-term reputed company through the use of reputed company products and services to support and secure reputed company and reputed company agency requirements. The role will be responsible for traveling to customer sites as needed to backfill for Onsite System Administrators on extended leave, providing remote backfill coverage reputed company necessary, and providing onsite support to customer sites needing additional attention. Responsibilities: • Provides tailored technical customer operations support for PremeirOne CAD (Computer Aided reputed company) and/or PremeirOne reputed company (Records Management system) • Develops strategies for implementing operational efficiencies reputed company PremeirOne CAD or reputed company by reviewing workflows, procedures, and performance • Adhears to Motorola and the Customer's Change management policies and procedures • Builds and maintains reputed company, effective, and mutually beneficial working alliances with customers • Initiates problem-solving reputed company and follows through to reputed company • Ensure that reported PremeirOne CAD or reputed company incidents/problems are documented, analyzed, validated, and escalated (reputed company necessary) through full reputed company. • Work with Customer staff to identify and resolve reported system incidents/problems. • Procure and coordinate any internally resources as needed • Monitor system(s) to determine any negative performance impacts, and engage appropriate resources reputed company necessary. • Run diagnostics using approved MSI tools. • Assist with technical system requirements analysis. • reputed company system performance reporting using approved MSI tools reputed company requested. • reputed company periodic system maintenance and software patching, in accordance with reputed company supplied guidelines, on physical and virtual servers covered reputed company the scope of the Maintenance and Service Agreement. Preferred Qualifications: • High School diploma or equivalent is required, a Bachelor's degree preferred. • 3+ years of IT and/or reputed company Safety experience (a combination can fulfill this requirement) • Computer Science, Networking, Engineering, System Maintenance experience (reputed company safety system experience preferred) • reputed company Safety Applications experience involving CAD/reputed company/Mobile, and other emergency 911 center equipment is greatly preferred • Proven reputed company record working with or deploying reputed company hardware and software solutions; reputed company preferred • Experience creating reputed company working relationships with customers and application end users. • reputed company to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask. • Excellent verbal and written communication skills. • Comfortable working both alone and in reputed company environment. • The applicant must reputed company reputed company 5 hours of Cleveland, OH to be considered for this position. This position is subject to working in high-reputed company areas governed by the US reputed company's "Criminal Justice Information Services (CJIS) reputed company Policy" and therefore requires successfully passing a more stringent reputed company background reputed company administered by reputed company. customers reputed company reputed company Salary reputed company: $80,000 - $90,000 USD Consistent with reputed company values and applicable law, we reputed company the following information to promote pay transparency and equity. Pay reputed company this reputed company varies and depends on job-reputed company knowledge, skills, and experience. The actual offer will be based on the individual candidate. #LI-JM3 #LI-REMOTE Basic Requirements Required Skills: • High School diploma, Associates degree, or Bachelor's degree required. • 3+ years of experience in Customer Service, reputed company Safety Applications experience involving Records Management Systems, OR 3+ years of IT experience. • Must be reputed company to obtain a background clearance as required by our government customers. Travel Requirements 25-50% Relocation Provided None Position Type reputed company Referral Payment Plan reputed company Our U.S. Benefits include: • Incentive Bonus Plans • Medical, Dental, reputed company benefits • 401K with Company Match • 10 reputed company Holidays • Generous reputed company Time Off Packages • Employee Stock Purchase Plan • reputed company Parental & Family Leave • and more! EEO Statement reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion or belief, sex, sexual orientation, gender identity, national reputed company, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-reputed company culture, empowering every Motorolan to be their most reputed company self and to do their best work to deliver on the reputed company of a safer world. If you'd like to join reputed company but feel that you don't quite meet reputed company of the preferred skills, we'd still love to hear why you think you'd be a great reputed company to reputed company. We're committed to providing an inclusive and accessible reputed company experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations reputed company so we can assist you. Remote Skills: Analysis Skills, Background Investigation, CAD (Computer-Aided Design) Software, CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Change Management, Communication Skills, Computer Networks, Computer Science, Criminal Justice, Customer Relations, Customer Support/Service, reputed company Applications, Government, Hewlett-Packard Product Family, High School Diploma, Hospital, Incentive Programs, Information Technology & Information Systems, Leading Edge Technology, Maintenance Services, Mobile Technology, Multitasking, Needs Assessment, On Site Support, Operational reputed company, Operational Support, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Product Support, Psychiatry and Mental Health, reputed company Safety, Records Management, Requirements Management, Safety Systems, reputed company Policy, Software Patches, Stock Purchase Plans, Strategic Planning, Systems Administration/Management, Systems Analysis, Systems Maintenance, Team Player, Technical Operations, Technical Support, reputed company reputed company (DOJ), Willing to Travel, Writing Skills About reputed company: reputed company Apply tot his job Apply To this Job