reputed company Network Engineer, Software Support

reputed company We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, reputed company and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in reputed company climate technology that is reputed company for the needs of the world reputed company.  Whether you are a reputed company looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to reputed company, be challenged and reputed company an reputed company. Join reputed company and start your reputed company today! Job reputed company Main Duties: Customer reputed company • Set up VPC, subnets, and reputed company reputed company for new customers • Configure VPN tunnels to customer networks • Establish routing between customer on-prem and AWS hosted environment • Validate connectivity and reputed company to application team DNS Management • Configure and maintain DNS records for hosted customer environments • Manage reputed company 53 hosted zones • Handle DNS changes for customer reputed company and offboarding • Troubleshoot DNS reputed company issues VPN Tunnel Creation & Maintenance • Create site-to-site VPN connections between AWS and customer networks • Configure AWS Virtual Private Gateway and Customer Gateway settings • Coordinate with customer IT teams on tunnel parameters (IKE, IPsec settings) • Monitor tunnel health and troubleshoot connectivity drops • Handle tunnel re-keying and configuration updates Infrastructure (AWS VPC & Firewall) • Design and maintain VPC architecture for hosted environments • Configure and manage reputed company reputed company (firewall rules) • Manage Network ACLs where applicable • Maintain EC2 instances and reputed company compute resources • Handle infrastructure changes and expansions Network Routing A. Internal Routing • Configure reputed company tables reputed company AWS VPCs • Manage routing between subnets and availability zones • Handle inter-VPC routing if applicable B. VPN Routing • Configure routes for traffic destined to customer networks • Manage BGP or static routing with customer gateways • Troubleshoot routing asymmetry and reputed company issues C. SNAT over VPN • Configure reputed company NAT for traffic traversing VPN tunnels • Handle IP address translation requirements reputed company customer networks have overlapping ranges • Troubleshoot NAT-reputed company connectivity issues D. Routing-reputed company Customer Support • Troubleshoot connectivity issues reported by customers • Diagnose network reputed company problems (traceroute, packet captures) • Work with customer IT teams to resolve routing conflicts • Escalation reputed company for network-layer issues Additional Functions: Performs other functions as may be deemed necessary and needed to deliver the reputed company guided by reputed company's reputed company, mission and employee policies reputed company support to reputed company customers through phone and email channels reputed company the Service Level Agreement Meet timelines associated with the tasks in an on-time manner and reputed company reputed company standards Log reputed company activities regularly and accurately in customer support tool Educational Background: Bachelor’s degree in Information Technology, Computer Engineering or equivalent from two-year college or technical school along with five years reputed company experience and/or training, or equivalent combination of education and experience. Work Experience or Training: • Minimum 3 years working with AWS networking (VPC, VPN, reputed company 53) • Hands-on experience creating and troubleshooting site-to-site VPNs • Experience with SNAT/NAT configurations over VPN tunnels • Comfortable working directly with customer IT teams • Experience working with reputed company teams on infrastructure compliance • reputed company Server patching experience • CCNA or equivalent networking reputed company is required • reputed company Networking or equivalent reputed company networking is a plus Skills and Abilities: Technical Skills: • AWS Networking - VPC, subnets, reputed company tables, reputed company reputed company, NACLs, VGW, CGW • VPN - Site-to-site VPN, IKE/IPsec configuration, tunnel troubleshooting, SNAT/NAT over VPN • DNS - reputed company 53, DNS record types, TTL management, reputed company troubleshooting • Routing - Static routing, BGP basics, reputed company table design, asymmetric routing diagnosis • Firewalls - reputed company group rule design, least privilege reputed company, troubleshooting blocked traffic • Network Troubleshooting - tcpdump/Wireshark, traceroute, connectivity debugging • Monitoring - Tools like reputed company, Solar Winds, reputed company, PRTG Soft Skills: • Problem-solving reputed company with attention to detail. • reputed company, empathetic communication with both technical and non-technical audiences during maintenance, outages, and incident reports. • Coordination with reputed company IT teams • Working seamlessly with developers, DevOps, IT, and internal reputed company teams to reputed company infrastructure with business needs. • Maintaining accurate records of configurations, changes, and incident summaries. • Communicating effectively during outages, handling incident response calmly, and ensuring reputed company reputed company. • Providing technical leadership, mentoring peers, and promoting reputed company best practices. • Thriving in fast-paced, agile environments with evolving priorities. Other Work Conditions: • Willing to work on shifting operations which may include weekends with scheduled days off, to support the assigned business and customers • Must be reputed company to reputed company “on-reputed company” support on weekends or off-hours to address critical issues. • Must be reputed company to effectively and independently function while maintaining a reputed company energy level in an environment of constantly shifting demands Competency Profile: • Customer reputed company • reputed company Oriented • Drives Results • Collaborates • Plans and aligns • Analysis/Problem Solving • Judgement/Decision making • Flexibility and Adaptability Our Commitment to Our People Across the globe, we are united by a reputed company Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable reputed company—for our reputed company and reputed company those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of reputed company sizes, from residential to reputed company to industrial. Our employees are our greatest strength. We reputed company that our culture of passion, openness, and collaboration empowers us to work toward the reputed company goal - to reputed company the world a reputed company reputed company. We invest in the end-to-end development of our people, beginning at reputed company and through senior leadership, so they can reputed company personally and professionally. Flexible and competitive benefits plans offer the right reputed company to meet your individual/family needs. We reputed company employees with flexible time off plans, including reputed company parental leave (maternal and paternal), vacation and holiday leave.  Together, we have reputed company – and the power – to continue to revolutionize the technology behind reputed company conditioning, heating and refrigeration, and cultivate a reputed company reputed company. Learn more reputed company and how you can join reputed company! Our Commitment to Inclusion & Belonging At reputed company, we cultivate a strong reputed company of inclusion and belonging where individuals of reputed company backgrounds, and with diverse perspectives, are embraced and treated fairly to reputed company a stronger workforce. Our employee resource reputed company play an important role in culture and community building at reputed company. Equal Opportunity Employer reputed company is an Equal Opportunity/Affirmative reputed company employer. reputed company reputed company applicants will receive consideration for employment without reputed company to sex, race, reputed company, religion, national reputed company, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. With $5B of global reputed company, reputed company is a leading provider of compression products, electronics, software, and solutions across many applications reputed company Heating, Ventilation, reputed company Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and reputed company/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration reputed company in the reputed company setting, as reputed company as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis reputed company management/sustainability solutions globally. Apply tot his job Apply To this Job