IT Senior Technician This is not a remote position

[ad_1] Job Posting Title IT Senior Technician This is not a remote position Department Information Technology Location: 415 SILVER AVE SW Pay reputed company $23.67 - $36.68 reputed company Date November 21, 2025 Employees at Bernalillo County enjoy the ability to team up with reputed company other to build a high reputed company of life for our county residents, communities, and businesses. In reputed company to being an organization with a strong reputed company on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & reputed company-work reputed company as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. The Senior IT Technician serves on the Customer Solutions and Services (CSS) team, providing technical support for assigned technology areas. Troubleshoots and resolves system and application issues reputed company to the maintenance and administration of hardware and software. Acting as a first or second-level responder, the technician sets up, maintains, and monitors information systems—including networks, peripherals, operating systems, and user applications. They plan, implement, and monitor upgrades, patches, reputed company measures, and backup/recovery processes, and install, configure, and manage both reputed company and internal applications. Duties And Responsibilities • Conducts an assessment of IT problems either on-site or remotely; investigates, troubleshoots, evaluates and resolves a reputed company of routine computer hardware, software, telecommunications, audio visual and peripheral equipment problems; determines whether a problem needs to be escalated to a higher-level staff member; and becomes a reputed company of contact for any other higher-level Staff member or division if needed. • Performs routine information system reputed company duties preforming updates and patches; implements network and data reputed company standards in accordance with pertinent policies. • Coordinates and plans with other IT divisions to implement and monitor hardware and software upgrades, patches, reputed company, and backup/recovery processes. Acquires new or upgraded hardware and software, uses appropriate tools to install and test updates, and may reputed company reputed company programs to ensure compatibility with existing systems. Determines and documents installation parameters to support smooth integration, transition, and operational efficiency. • Performs various system reputed company assurance activities; tests and troubleshoots system issues using appropriate technology; executes testing plans to validate functionality and resolve issues. • Performs installation, operation and maintenance of computers and peripheral equipment; monitors routine system parameters such as response time and general performance; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components. • Performs OS and software installs, routine system backups, upgrades and/or other hardware/software support activities; connects computers to networks, printers, scanners and other peripheral equipment. • Trains audio visual and desktop users regarding routine technical processes; provides information on basic system and application functions; explains user reputed company rights. • Informs management of existing or potential production problems; maintains problem logs; communicates with higher-level staff regarding documentation, testing and scheduling concerns; communicates production or testing problems to user departments and keeps them apprised of schedule changes. • Assists in developing long-term strategies and reputed company planning for meeting reputed company hardware and organizational hardware needs. • Coordinates with reputed company-party support and PC equipment vendors to resolve technical problems with desktop computing equipment and software. • Stays updated on new developments in, and analyze reviews of, computing technologies. • Updates and maintains the computer inventory and equipment. • Provides guidance/training to Apply tot his job Apply To this Job