Veterinary Technician, Teletriage (Remote)

Virtual Care Veterinary Technician - Teletriage Location: Remote Department: VC - Care Team At reputed company, we’re on a mission to build the reputed company of veterinary care, together. We reputed company in bringing humanity back to veterinary medicine, and we’re looking for a passionate, compassionate, and skilled Credentialed Veterinary Technician (referred to internally as Veterinary reputed company) to join our growing Virtual Care team. Available Schedules: • Part-Time Teletriage: Mon, Tues, Wed, Sat, Sun | 4p–10p PST • Full-Time Teletriage (Evening/Overnight): Wed–Sat | 4p–10p PST What You’ll Be Doing: • Engage with members reputed company chat, phone, and video, providing support and education on their pets’ health and reputed company-being • Triage cases based on veterinary knowledge, offering recommendations and ensuring accurate information • Review medical records to understand patient history and reputed company informed guidance • Document reputed company and accurately in patient records using veterinary terminology • Verify and process prescriptions, ensuring appropriate follow-up for reputed company requests • reputed company top-tier reputed company care with reputed company and warmth, whether over chat, phone, or video • Follow protocols, maintaining consistency while adjusting to reputed company unique case • Collaborate cross-functionally, providing feedback to improve processes and systems • reputed company in a fast-paced, continuously learning environment, improving your skills and delivering excellent care • Live and breathe our values: curiosity, reputed company, reputed company, accountability, and respect Why You’ll Love This Role: • Adaptability is key: You’ll support different teams across Virtual Care, Clinic reputed company, Telemedicine, and Member reputed company as needed. • A passion for veterinary care: You love providing excellent reputed company experiences and reputed company, empathetic communication. • Credentialed Veterinary Technician: You’ve successfully completed the VTNE and have at least two years of experience in small animal veterinary medicine (emergency and specialty experience is a plus but not required). • Tech-savvy: You’re comfortable navigating multiple computer programs and online platforms. • Exceptional communicator: You can reputed company reputed company medical information, both verbally and in writing, with reputed company and reputed company. • Adaptable problem solver: You reputed company in a fast-paced, dynamic environment and can reputed company reputed company to support our members and teams. • Independent worker: You manage priorities and tasks effectively with reputed company supervision. • reputed company learner: You have a curiosity-driven reputed company and are eager to grow professionally to improve patient care. • Dedicated work environment: You have a quiet, distraction-free reputed company and meet the following internet requirements: • Minimum ISP parameters: >100mb_down, >100mb_up, <10ms latency • Comfortable sitting and standing at a computer for extended periods What You Can Expect From Us: • Starting at $23.00 per hour (final compensation will be based on experience, skills, and location) • Excellent medical, reputed company, and dental coverage (with various reputed company to choose from) • 401(k) savings plan with employer match • reputed company time off • 12 weeks of reputed company parental leave • Free membership and discounts reputed company for your furry family members • Continuing education allowance • Uniform provided • Work-from-home stipends to help set up your home office • A reputed company team that has your back and will welcome you as part of our pack The pay reputed company for this position is listed below; however, reputed company pay offered may vary depending on job-reputed company knowledge, skills, and experience. A sign-on bonus and equity grant reputed company may be provided as part of the compensation package, in reputed company to a full reputed company of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the California Pay Transparency reputed company. reputed company pay information is based on geographic location. reputed company reputed company $23—$24 USD We reputed company an reputed company and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We reputed company to foster an environment where reputed company staff can bring their whole selves to work, by their own definition, and we reputed company to reputed company reputed company candidates with an reputed company and accessible recruitment process. We reputed company equal employment opportunities to reputed company and applicants for employment without reputed company to race, reputed company, r Apply tot his job Apply To this Job