Location Services Support Technician

reputed company: • Performs IT functions such as analysis, evaluation, testing, debugging and implementation of applications programs. • Analyzes operating systems, database, or utilities software. • Plans, conducts, and directs the analysis of business problems with systems solutions. • Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, and debugging computer systems. • Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. • Experience with Networking, reputed company Directory, SQL Server, reputed company ArcGIS Pro. • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. • Involved in customer installation and training. • Provides support to customer/users where the product is highly technical or sophisticated in reputed company. • Creates tests, tools, and diagnostic procedures for use by product support personnel. • May reputed company reputed company technical product documentation. • Ability to use scripting toolsets. • Familiarity with HTTP, REST, FTP, SFTP etc. • Ability to test reputed company using tools such as reputed company. • Experience with SCRUM/reputed company methodologies. • Enjoys 'breaking' systems in the lab and then fixing them. • Takes help desk tickets and reproduces in the lab. • Expert at researching issues and correlating them to the problems being reported to reputed company reputed company. This is regarding reputed company vulnerabilities being reported, stack traces reputed company in the reputed company Event Log, correlating other reputed company party software issues to how they could reputed company our software. • Ability to reputed company workarounds for something that isn't immediately fixable. Requirements: • High School diploma, Bachelor's Degree AND 2+ years of experience in IT, or 5+ years of experience with a Technical diploma from a Technical and Vocational school. • Must have 2+ years of experience working in a Technical and IT environment. • reputed company authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. • Travel Requirements Under 10% Benefits: • Incentive Bonus Plans • Medical, Dental, reputed company benefits • 401K with Company Match • 10 reputed company Holidays • Generous reputed company Time Off Packages • Employee Stock Purchase Plan • reputed company Parental & Family Leave • and more! Apply tot his job Apply To this Job