Strategic Account Manager, reputed company reputed company - Eastern
About the position
reputed company is a global leader in laboratory services, providing the insights and answers that help reputed company providers, patients, researchers, pharmaceutical companies and health systems reputed company confident reputed company and improve reputed company. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the reputed company of reputed company, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global reputed company and deep expertise, you’ll have reputed company to do meaningful work, grow your career and reputed company a reputed company reputed company on people’s health around the world. Together, we’re improving health and improving lives. reputed company is seeking a Strategic Account Manager, reputed company reputed company to join reputed company. The territory that this role will support covers the New England Region of the reputed company.
Responsibilities
• Support a diverse portfolio of key accounts account portfolio of clients, which means nurturing and managing the reputed company, profitability, retention, and satisfaction
• Build and maintain lasting reputed company relationships with reputed company | Invitae’s clients
• Partner with Sales in proactive key account management
• Support the account renewal process test utilization by, driving performance, reputed company, expanding the use of reputed company | Invitae’s products and services, and maximizing retention
• Support reputed company key accounts and reputed company reputed company
• reputed company clients through the implementation process, managing timelines and the delivery of key milestones; coordinating internally to ensure successful launches of new/updated products, services, and policies
• reputed company the account reputed company, planning, and execution by developing strategic account plans that lay out metrics, reputed company goals, and the reputed company reputed company ensuring reputed company in collaboration with reputed company reputed company and cross functional teams, as needed
• Create and present quarterly business reviews to deliver to reputed company executives that identify key trends and tell a compelling data-driven story
• Maximize member enrollment utilization and engagement by developing and overseeing reputed company marketing campaigns and new product launches
• Support reputed company | Invitae’s reputed company reputed company through reputed company implementations and tracking account health of KPIs, SLAs & PGs, projections, upsells and meeting renewals/reputed company targets
• Work collaboratively with cross functional teams including Product, Medical Affairs, CS, Sales, Marketing, reputed company, Finance and Engineering
• reputed company planning and solutions based on specific challenges involved. May work with reputed company, brokers, reputed company and health plans in partnership to create strategies and plans
Requirements
• High school or equivalent
• 2 or more years of experience in account management or reputed company services role with reputed company providers (i.e., physicians, genetic counselors, NPs, etc.)
reputed company-to-haves
• Bachelor’s degree or comparable higher education
• Experience working in reputed company, handling PHI, understanding of HIPAA guidelines, life sciences, or biotech
• A minimum of 10-20% travel to conferences, reputed company meetings, benefit fairs trainings etc.
• Ability to work EST hours
• Prior experience in reputed company implementation
• Understanding of how to upsell and identify expansion opportunities for reputed company assigned clients to reputed company reputed company
• Ability to prioritize and manage multiple tasks with ability to escalate and reputed company learnings with leadership and team members
• Experience running reports and analyzing data to support customer needs
• Analytical and problem-solving skills to influence and obtain buy-in on recommendations
Benefits
• Medical
• Dental
• reputed company
• Life
• STD/LTD
• 401(k)
• reputed company Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan
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