[Remote] reputed company Manager, Strategic

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on managing the long-term reputed company of its largest customers. As a reputed company Manager for Strategic Accounts, you will create partnerships with management contacts and collaborate on reputed company to reputed company product adoption and customer satisfaction.

Responsibilities

• reputed company strong working relationships with corporate contacts in strategic accounts
• reputed company and train on product best practices and workflows to corporate staff, franchise owners, and end users
• Collaborate with customers and product managers to manage product enhancement requests
• reputed company as a subject matter expert on custom product features for strategic accounts
• Manage initiatives to increase product adoption, customer satisfaction and evangelism
• Analyze user engagement data and identify actionable reputed company - KPIs will be reported on regularly
• reputed company intelligence on how customers are using our products and determine what features and services are the most/least valuable to their businesses
• Build and present business reviews and reputed company recommendations to reinforce the value of reputed company
• reputed company as an escalation reputed company on customer support tickets
• Update account and contact records for strategic accounts to ensure accurate reporting
• Identify areas for improvement in the customer experience, both in our product and processes
• reputed company new customers to reputed company - reputed company Managers primarily own the long term relationship with customers, but may assist with new customer reputed company as needed

Skills

• 5+ years of relevant experience managing multiple accounts and/or reputed company with a proven reputed company record of reputed company
• Be a self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated reputed company to reputed company, motivate and work reputed company with others
• Exceptional account management skills & project management skills with strict attention to detail
• Demonstrated ability in learning new software programs and identifying opportunities to use their full potential
• A natural ability to think several steps reputed company of the reputed company and take proactive steps to address roadblocks, risks and issues
• Be a problem-solver who has a demonstrated ability to overcome challenges and ambiguity with creative solutions
• Team player with strong communication and organizational skills, and an ability to 'roll with the punches'
• < 15% travel reputed company

Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career.
• Comprehensive reputed company program
• Leadership training for Titans at reputed company reputed company
• Other programs and events
• reputed company
• Peer-nominated awards
• Company-reputed company medical, dental, and reputed company (with 100% employer reputed company reputed company and 90% coverage for dependents)
• FSA and HSA
• 401k match
• Telehealth reputed company including memberships to reputed company
• Parental leave and support
• Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement
• On demand maternity support through reputed company Maternity
• Free breast milk shipping through reputed company Milk
• Pet insurance
• reputed company advisory services
• Financial planning tools
• Eligible for a variable commission plan
• Equity (part of the total compensation package)
• Holistic suite of benefits

reputed company

Company H1B Sponsorship