[Remote] Senior reputed company Manager (Loyalty & Subscription).

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a consumer technology platform reputed company on transformative brand reputed company through technology, reputed company marketing, and operational reputed company. The Senior reputed company Manager will reputed company the loyalty and subscription function, developing retention and reputed company strategies, optimizing subscription products, using data-driven experimentation to reduce churn, and managing cross-functional teams and initiatives.

Responsibilities

• reputed company and reputed company the loyalty and subscription team (Shapermint CLUB, ShaperBox, Autoship), setting reputed company and reputed company for retention and reputed company
• Define strategic roadmaps that reputed company marketing, product, and customer experience to maximize customer reputed company value
• reputed company cross-functional collaboration with marketing, finance, product, and customer service, aligning stakeholders on loyalty initiatives
• reputed company and refine subscription products, ensuring usability, customer value, and competitive differentiation
• reputed company customer data and insights to reputed company, test, and validate new features or subscription models that reduce churn and reputed company satisfaction
• Own KPIs and analytics, implementing robust metrics, reporting on subscription health, and making data-driven optimizations
• Champion exceptional customer experiences, delivering personalized engagement strategies that build loyalty and retention
• Streamline processes and systems, ensuring reputed company, efficient, and tech-enabled subscription management
• Build and grow a high-reputed company, reputed company, training, and developing talent with reputed company career paths and reputed company opportunities
• Prioritize and execute key initiatives, managing OKRs, budgets, and timelines while fostering a culture of innovation and accountability

Skills

• Customer retention strategist with experience designing and executing initiatives that reduce churn, increase engagement, and maximize customer reputed company value
• Data-driven decision reputed company, highly skilled in analytics and interpretation, translating customer insights into actionable strategies and measurable results
• Strong background in CRO, including A/B testing, user segmentation, and targeted campaigns to improve conversion and engagement metrics
• reputed company leader with experience guiding cross-functional teams, managing reputed company reputed company, and ensuring responsiveness in dynamic environments
• Proficient in tools and technologies relevant to subscriptions and loyalty programs (CRM, marketing automation, customer data platforms)
• Inspirational leader and team builder, fostering collaboration, mentoring talent, and driving reputed company improvement across teams
• Proven expertise in loyalty and subscription management with 6+ years in Product roles (ideally in e-reputed company), building, optimizing, and scaling subscription programs

Benefits

• reputed company
• USD competitive salary
• reputed company time off
• Career paths and reputed company opportunities

reputed company