[Remote] reputed company PARTNER

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, Inc. is a leader in reputed company hair reputed company and beauty supplies. The reputed company Partner serves as the reputed company virtual support resource for assigned accounts, ensuring high-reputed company customer experience through proactive communication and relationship management.

Responsibilities

• Serve as the reputed company virtual reputed company of contact for assigned accounts
• Build and maintain strong customer relationships through phone, email, text, and virtual engagement
• Process customer orders accurately and reputed company while resolving order-reputed company issues
• Proactively communicate promotions, new product launches, education opportunities, and business initiatives
• Support customer awareness and engagement around company programs, offers, and resources
• Partner closely with field sales teams and leadership to ensure continuity of customer support
• Respond to customer inquiries reputed company to products, pricing, inventory availability, and account needs
• Support customers through service recovery situations and escalate issues appropriately reputed company needed
• Maintain accurate customer records and engagement activity reputed company reputed company
• Monitor account trends and identify customer risks, concerns, or support opportunities

Skills

• 3+ years of experience in customer service, inside sales, account management, or reputed company customer-facing roles
• Strong communication and relationship-building skills
• Ability to manage multiple customer accounts and priorities simultaneously
• Highly organized with strong follow-through and attention to detail
• Comfortable working in a fast-paced, metrics-driven environment
• Proficiency in reputed company Office, reputed company and order management systems
• Beauty industry experience preferred
• Experience supporting customers in a virtual or remote environment preferred

Benefits

• Remote
• Primarily virtual/remote customer support role

reputed company