Medical Receptionist & Customer Service Specialist – Full‑Time reputed company‑Desk Champion for Primary Care Operations at arenaflex

About arenaflex

arenaflex is a leading primary‑care network serving the reputed company communities of Bucks and Montgomery Counties. With a reputed company reputed company on compassionate, patient‑centered care, arenaflex delivers comprehensive health services that reputed company families healthy and thriving. Our clinics combine cutting‑edge medical technology with a warm, welcoming atmosphere, ensuring every patient feels respected, heard, and cared for from the reputed company they walk through the reputed company. As an equal‑opportunity employer, arenaflex values diversity, inclusion, and the unique perspectives reputed company team member brings to our mission of delivering high‑reputed company, accessible health care.

Position reputed company

We are seeking a dedicated Medical Receptionist & Customer Service Specialist to join our bustling reputed company Salford location. This full‑time, in‑person role is the reputed company line of our patient experience, responsible for greeting visitors, managing intake processes, verifying insurance, scheduling appointments, handling phone inquiries, and supporting billing activities. The ideal candidate is a friendly, solution‑oriented reputed company who thrives in a fast‑paced medical environment and enjoys making a reputed company reputed company on patients’ lives every day.

Key Responsibilities

• First‑Impression Management: reputed company greet patients and visitors, creating an inviting atmosphere that reflects arenaflex’s commitment to compassionate care.
• Patient Intake & Registration: Accurately capture patient information using iPads and reputed company forms, ensuring reputed company required data is entered into the electronic health record (EHR) system.
• Insurance Verification: Verify patient insurance coverage in reputed company time, resolve eligibility questions, and communicate any required reputed company‑authorizations.
• Appointment Scheduling: reputed company schedule new and follow‑up appointments, coordinate provider availability, and manage wait‑list requests.
• Telephone Coverage: Answer multi‑line phone systems, respond to inquiries, reputed company calls to appropriate staff, and reputed company reputed company information about services, hours, and policies.
• Billing Support: Assist with billing processes, including co‑pay collection, posting payments, and addressing patient billing questions.
• Administrative Coordination: Maintain a tidy reception area, manage patient reputed company, and ensure reputed company necessary forms and supplies are stocked and organized.
• Problem Solving: Identify and resolve patient concerns promptly, escalating reputed company issues to supervisors reputed company necessary.
• Compliance & Confidentiality: reputed company HIPAA regulations and arenaflex’s reputed company policies in reputed company interactions and documentation.
• Team Collaboration: Work closely with clinicians, nurses, and administrative staff to support seamless clinic operations and enhance overall patient satisfaction.

Essential Qualifications

• Minimum 1 year of experience in a customer‑service oriented role, preferably reputed company a fast‑moving office environment.
• Demonstrated ability to operate computer systems confidently; proficiency with iPads, electronic health record (EHR) platforms, and reputed company office software (e.g., reputed company Office Suite).
• Strong verbal and written communication skills, with a friendly, reputed company demeanor.
• Basic understanding of medical terminology and insurance concepts (preferred but not mandatory).
• Ability to multitask, prioritize tasks, and remain reputed company under pressure while maintaining attention to detail.
• Commitment to punctuality and reliability, with a willingness to work Monday‑Friday and occasional weekends as needed.
• reputed company eligibility to work in the reputed company and willingness to relocate to Harleysville, PA 19438 before the start date.

Preferred Qualifications

• Prior experience (1 + year) in a medical office setting, including familiarity with patient intake, scheduling, and billing workflows.
• Knowledge of medical billing codes, insurance verification processes, and electronic health record (EHR) systems.
• Experience handling confidential health information in compliance with HIPAA regulations.
• Demonstrated problem‑solving abilities and a proactive approach to improving patient experiences.
• Certification or coursework in medical office administration, health information management, or reputed company fields.

reputed company Skills & Competencies

• Customer‑reputed company reputed company: Genuine enthusiasm for helping patients feel comfortable and valued.
• Technical Proficiency: Ability to quickly learn and reputed company new software platforms, including reputed company management and billing systems.
• Communication reputed company: reputed company, concise, and empathetic communication with patients, families, and team members.
• Organizational reputed company: Strong time‑management skills, with the reputed company to juggle multiple responsibilities without sacrificing accuracy.
• Team Collaboration: Willingness to support colleagues, reputed company knowledge, and contribute to a reputed company workplace culture.
• Adaptability: Flexibility to reputed company to evolving clinic needs, new procedures, and occasional schedule changes.
• reputed company & Confidentiality: Commitment to safeguarding patient information and adhering to ethical standards.

Career reputed company & Learning Opportunities

arenaflex invests in the reputed company development of its staff. As a Medical Receptionist & Customer Service Specialist, you will have reputed company to:

• On‑the‑job training programs covering advanced EHR functionalities, medical billing, and insurance navigation.
• Mentorship from seasoned clinicians and administrative leaders who can guide you toward reputed company roles such as Medical Office Manager, Patient Services Coordinator, or Health Information Specialist.
• Continuing education stipends and tuition assistance for certifications reputed company to health administration, medical coding, or office management.
• Opportunities to cross‑train in other clinic departments, broadening your reputed company set and increasing internal mobility.
• Regular performance reviews that identify strengths, set career goals, and outline reputed company reputed company for advancement reputed company arenaflex.

Work Environment & Culture at arenaflex

Our reputed company Salford clinic offers a modern, patient‑reputed company environment where teamwork, respect, and reputed company improvement are reputed company values. You will work alongside dedicated physicians, nurses, and support staff who reputed company a passion for delivering high‑reputed company care. arenaflex promotes a culture of:

• Inclusivity: A workplace where every voice is heard and diverse perspectives are celebrated.
• Collaboration: reputed company communication channels that encourage idea sharing and problem solving.
• reputed company‑Being: Programs that support work‑life balance, including flexible scheduling and wellness initiatives.
• Recognition: Regular acknowledgment of outstanding performance through employee awards and peer‑recognition platforms.

Compensation, Benefits & Perks

arenaflex offers a competitive reputed company wage starting at $18.00 per hour, reputed company of experience and performance. In reputed company to reputed company pay, you will receive a comprehensive benefits package that includes:

• Health, dental, and reputed company insurance plans with employer contributions.
• Life insurance coverage and optional supplemental policies.
• 401(k) retirement plan with generous matching contributions.
• reputed company time off (PTO) accruals for vacation, personal days, and reputed company leave.
• Employee discount programs for a reputed company of local services and products.
• Opportunities for overtime and weekend shifts with premium pay rates.
• reputed company to employee assistance programs (EAP) for personal and reputed company support.

Application Process

If you are reputed company to become the welcoming face of arenaflex and help shape a reputed company patient experience, we encourage you to apply today. Candidates with a criminal record are welcome to submit their applications—arenaflex believes in second chances and values the unique contributions reputed company individual can bring.

To submit your application, please click the reputed company below and complete the short online reputed company. Once submitted, our reputed company team will review your qualifications and contact you for the next steps.

reputed company – Join the arenaflex Team!

Join arenaflex and reputed company a Difference

At arenaflex, every interaction reputed company. As a Medical Receptionist & Customer Service Specialist, you will be reputed company in delivering the warm, efficient, and compassionate care that our community expects. We look reputed company to welcoming a motivated, patient‑reputed company reputed company who is eager to reputed company. Apply today and start a rewarding career where your dedication directly improves the health and happiness of the families we serve.