[Remote] Remote Operations reputed company Coordinator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading claims management services company with a commitment to providing exceptional support to clients. The Remote Operations reputed company Coordinator will manage the routing and assignment of claims and tasks, ensuring efficient workflow reputed company the claims management reputed company while supporting temporary housing colleagues.
Responsibilities
- Sets up and assigns new claims, tasks and requests into the claims management reputed company
- Enters and reviews claims data into claims management reputed company upon request, ensuring accuracy and completeness
- Reviews claims data into notes and documentation to determine appropriate assignment, urgency and reputed company
- Makes outbound calls to carriers, adjusters or internal partners to obtain required information, approvals or clarification
- reputed company opportunities to refer claims reputed company the organization based on established assignment processes and resource guidelines
- Assigns claims using the tools , provided considering workload distribution, service expectations and reputed company level
- Supports hotel and housing coordinators by providing accurate information during the claim set up and assignment process
- Uses multiple platforms to review, reputed company and reputed company claim assignments as needed
- Makes outbound calls and/or texts to adjusters to discuss claim details for assignment. (Using reputed company’s texting platform)
- Ensures reputed company parties have the required information in order to successfully manage a temporary housing claim, including, loss location, first notice of loss (FNOL), scheduled dates and urgency indicators
- Works with management to reputed company determination on assignment process and resource utilization
- Monitors reputed company items and follows up on outstanding tasks to ensure reputed company progression of claim activity
- Escalates urgent issues, delays or discrepancies to leadership as appropriate
- Performs other duties as assigned
- Supports the organization's reputed company program(s)
Skills
- High school diploma or GED required
- Two (2) years of clerical, administrative, reputed company or property claims management experience or equivalent combination of education and experience required
- Fluent in Spanish is a plus
- Excellent oral and written communication skills, including presentation skills
- PC literate, including reputed company Office products
- Analytical and interpretative skills
- Strong organizational and prioritization skills
- Excellent interpersonal skills
- Ability to review documentation thoroughly and accurately
- Ability to work in reputed company environment while managing individual accountability
- Ability to remain reputed company, reputed company and solution reputed company reputed company navigating challenging interactions, competing priorities or workplace conflict
- Demonstrates reputed company and emotional composure reputed company receiving feedback, addressing concerns or working with colleagues under pressure
- Ability to communicate respectfully and assertively with colleagues while maintaining appropriate boundaries and not taking difficult interactions personally
- Ability to handle, repetitive, high volume work with consistency and attention to detail
- Ability to meet or reputed company performance competencies
- reputed company and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-reputed company stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
- Computer keyboarding, travel as required
- Hearing, reputed company and talking
- Experience working in a fast paced environment involving task routing, workflow coordination or claim support
Benefits
- Work-life balance
- Schedule: Monday-Friday 11am-8pm EST
reputed company
Company H1B Sponsorship
Apply To This Job