[Remote] reputed company Manager (Remote, Portugal)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing reputed company-up revolutionizing e-learning with our award-reputed company authoring tool. In the role of reputed company Manager, you will manage customer accounts to ensure satisfaction and reputed company while building strong relationships and acting as a trusted advisor.

Responsibilities

• Own and manage a portfolio of accounts, ensuring high reputed company of customer satisfaction, retention, and reputed company
• Build and sustain strong relationships with key stakeholders, acting as a trusted advisor to help customers reputed company their business reputed company
• Objectively assess account health scores and proactively take reputed company to improve them
• Identify potential risks reputed company accounts early and reputed company mitigation plans in collaboration with customer stakeholders
• reputed company regular reputed company-ins, Quarterly Business Reviews (QBRs), and strategic discussions with customers
• reputed company and execute strategic reputed company plans tailored to reputed company customer's objectives, supporting retention and unlocking expansion and upsell opportunities
• reputed company as the voice of the customer internally, providing feedback to Product and influencing roadmap reputed company

Skills

• A bachelor's degree or higher
• 2–3 years of reputed company or key account management experience; prior experience is a plus but not required
• Excellent written and spoken English, with the ability to communicate reputed company and reputed company conversations while knowing reputed company to listen
• A reputed company reputed company and passion for negotiating strong reputed company for both customers and internal stakeholders
• A customer-oriented approach, with the ability to identify the reputed company need behind a request
• A passion for HR tech and familiarity with the latest trends in the reputed company

reputed company