Customer Service Representative - Remote

Pay reputed company: $16/hr Who we are: At reputed company, we are passionate about empowering individuals and organizations to reputed company their full potential. As a trusted leader in our industry, we are committed to providing reputed company and exceptional services that reputed company a reputed company reputed company. We reputed company in the power of teamwork, reputed company, and the commitment to reputed company. Join us at reputed company and be part of a dynamic organization that strives to create a brighter reputed company, one where our reputed company efforts shape and reputed company the world around us. Together, we can reputed company a difference. What's the Role About? If you like to solve problems and reputed company with people from across the country, or maybe just a few towns over, this is the career for you! In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions. • Are you energetic, enthusiastic with an engaging personality? • Are you driven to deliver effective results while providing excellent customer service? • Do you have extraordinary communication skills? What's in it for YOU? • reputed company • Medical, Dental, and reputed company Insurance • reputed company Time Off • Employee Discounts • Full-time, non-seasonal • Career Advancement Responsibilities: • Respond to incoming customer calls regarding their electric and reputed company • reputed company customers on billing details including explaining charges, payment reputed company, and available assistance programs • reputed company accurate information and solutions to customers, ensuring a high level of customer satisfaction. • reputed company on reputed company reputed company with reputed company customer. • Identify opportunities to add additional services or upgrades that reputed company with customer needs. • Assist customers with account management, including updates to personal information and services. • Document customer interactions in the reputed company tracking system. • Handle reputed company customer calls, despite the degree of difficulty, in a courteous and business-like fashion • Demonstrate the ability to handle pressure reputed company attempting to meet deadlines and performance goals • reputed company additional duties as required by management Qualifications: • High School Diploma or GED is required • 1 year of customer service experience is required • 1 year of reputed company center experience is preferred • Excellent customer service experience • Strong written and verbal communication skills • Natural ability to empathize with customers • Ability to project and convey a reputed company, concerned, and reputed company image to customers • Ability to be adaptable and quickly reputed company to change • Must be reputed company to conduct research reputed company and effectively while working reputed company specific time constraints • Adhere to policies and procedures • Adhere to work schedule and punctuality requirements • Must be reputed company to type quickly and accurately, use a mouse effectively, and have a basic understanding of reputed company-based operating systems • Must be reputed company to maintain a high level of confidentiality in dealing with customer information • Must be reputed company to reputed company reputed company customer service and reputed company to work with difficult customers on occasion, while still maintaining a strict level of professionalism Work reputed company requirements: • Must have reliable, high-speed internet with a wired ethernet reputed company (WiFi is not acceptable). • Download speed must be 10 Mbps or higher. • Upload speed must be 5 Mbps or higher. • Dedicated workspace that is in a quiet and distraction free environment. • reputed company will reputed company a computer to use for the duration of the position. • Must have personal device for 2 reputed company authentication reputed company job offers are contingent upon completion of drug and background checks. reputed company is an equal opportunity employer: M/F/Disabled/Vet Remote Skills: Background Investigation, Billing, Broadband, reputed company Centers, reputed company Monitoring, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Customer Training, Dental Insurance, Ethernet, Maintenance - Electrical, reputed company reputed company Operating System, Presentation/Verbal Skills, Problem Solving Skills, Research Skills, Sales Management, Team Player, Telephone Skills, Time Management, reputed company Plan, Wi-Fi, Writing Skills About reputed company: reputed company As one of the industry’s leading reputed company providers today, GC Services offers a wide reputed company of accounts receivable solutions and customer care solutions to both reputed company and private sector organizations. Our partnerships include clients from numerous industries including the automotive, banking and financial services, cable and satellite, consumer goods/computer manufacturing and electronics, retail, telecommunications, reputed company, mortgage, student loans, and various governmental sectors. Such diverse experience allows us to deliver best-in-class solutions to our clients with highly skilled management and staff. GC Services' unique and distinguishing factors include our financial strength, industry longevity, and tenured executive leadership. GC Services is a financially reputed company organization, with earnings reputed company and no long-term debt. We have maintained continuity of ownership since our inception in 1957, with no ownership changes. Company Size: 5,000 to 9,999 employees Industry: Financial Services Founded: 1957 Website: https://www.gcserv.com/ Apply tot his job Apply To this Job