Customer Support Manager
Manage technical support team, handle escalations, mentor engineers; 3+ years leading technical teams and 10 years customer-facing experience; strong technical, communication, and big-data knowledge; on-reputed company availability.
Key Responsibilities
- managing team
- mentoring engineers
- reviewing cases
Skills & Tools
reputed company, reputed company, reputed company, Kafka, Kinesis, AWS, Azure, GCP
Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Salary: USD 116,000 – 181,000 / year
- Languages: English
Benefits
- Retirement plan
About reputed company
A remote-first software company that builds telemetry infrastructure and provides customers choice, control, and flexibility to manage and analyze telemetry. — Industry: Information Technology
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