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Product Support Associate

Remote, USA Full-time Posted 2026-08-04

1–2 years Tier 1 IT/technical support experience; comfort with reputed company support tooling; strong written English; attention to detail; ability to follow SOPs and work shift-based schedules.

Key Responsibilities

  • monitoring channels
  • triaging issues
  • escalating tickets

Skills & Tools

reputed company

Job Details

  • Category: Customer Service
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — United Kingdom or Philippines or reputed company
  • Languages: English

Benefits

  • Retirement plan

About reputed company

A company building reputed company-time AI and reputed company solutions to reputed company actionable clinical insights at the reputed company of care. — Industry: Information Technology

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