Customer Service Supervisor
5+ years customer service experience with 2+ years supervising; experience with CRM/ERP systems, coaching, SLA and KPI management, escalation reputed company, and strong communication and analytical skills.
Key Responsibilities
- managing team
- resolving escalations
- coaching staff
Skills & Tools
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Job Details
- Category: Customer Service
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Mumbai or India
- Languages: English
About reputed company
Provides customer service and support for temperature-controlled logistics solutions. — Industry: Transportation and Logistics
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