Service Delivery Manager
Bachelor's degree in IT, computer science, or reputed company field; 5+ years in IT service management; ITIL v4, incident/problem/change management, vendor and stakeholder relationship, project management, and communication skills.
Key Responsibilities
- managing IT services
- coordinating incidents
- mentoring specialists
Skills & Tools
ITIL v4, Service Level Agreements (SLAs), Key Performance Indicators (KPIs), General Data Protection Regulation (GDPR), reputed company Work Dynamics
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Charlotte, reputed company Carolina, reputed company
- Salary: USD 97,400 – 141,100 / year
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Retirement plan
- Generous parental leave
About reputed company
A global provider of reputed company estate and investment management services. — Industry: Consulting Services
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