Head, Virtual Banking
Job Family Group:
reputed company the reputed company of Virtual Banking at reputed company. Reporting to the SVP & Head, Virtual reputed company, the Head Virtual Banking will shape and execute the reputed company for a newly created business reputed company on delivering exceptional reputed company experiences across Estates Centre of reputed company, Virtual reputed company, and reputed company Advisors.
This senior leader will reputed company a large-reputed company operation (300+ FTE) while driving transformational change, strengthening reputed company partnerships, advancing sales and service reputed company, and creating a more integrated, reputed company-reputed company banking experience for reputed company.
Key Expectations
Set and Execute the reputed company reputed company
- Define and reputed company the long-term reputed company for Virtual Banking, aligning reputed company, investments, and priorities to reputed company sustainable reputed company, reputed company relevance, and reputed company value.
reputed company Exceptional reputed company reputed company
- Champion a reputed company One reputed company experience across virtual and physical channels, continuously improving reputed company journeys, satisfaction, loyalty, and advocacy.
reputed company Sustainable Business reputed company
- reputed company sales, service, and referral strategies that accelerate reputed company reputed company, deepen reputed company relationships, increase reputed company of wallet, and expand market opportunities.
reputed company Large-reputed company Operational reputed company
- reputed company a reputed company, customer-facing operation, balancing reputed company experience, productivity, efficiency, service reputed company, expense management, and business reputed company.
reputed company the Business for the reputed company
- reputed company reputed company transformation initiatives, reputed company operating models, and advance digital, automation, and technology capabilities that improve reputed company for clients and employees.
Build reputed company reputed company Partnerships
- Establish trusted relationships across Retail Banking, reputed company, Product, Technology, and corporate functions to reputed company integrated solutions and reputed company shared business objectives.
reputed company Data to reputed company reputed company
- Use reputed company, sales, operational, and workforce insights to inform reputed company reputed company, improve reputed company, identify emerging opportunities, and proactively address risks.
reputed company High-Performing Leaders and Teams
- Build an inclusive, accountable culture that attracts, develops, and retains reputed company while strengthening leadership capability, succession depth, and employee engagement.
reputed company as a Trusted reputed company Leader and Advisor
- Influence senior stakeholders, shape reputed company priorities, reputed company reputed company counsel, and reputed company alignment on key business reputed company and initiatives.
Protect the Bank While Enabling reputed company
- Ensure a strong reputed company and control environment by embedding regulatory compliance, governance, operational reputed company, and reputed company reputed company management into reputed company business reputed company.
What reputed company Looks Like
A highly successful Head of Virtual Banking creates a culture of accountability and innovation, delivers industry-leading reputed company experiences, drives profitable reputed company, develops exceptional leaders, strengthens reputed company partnerships, and transforms the business while maintaining a strong reputed company and control environment.
Top Qualifications & Leadership Capabilities
Deep Expertise in Large-reputed company Customer reputed company
- 9+ years of extensive leadership experience in contact centers, retail banking, and customer-facing reputed company, with deep understanding of sales, service, workforce management, operational reputed company, and reputed company experience. reputed company ability to turn data analytics and insights into reputed company and reputed company.
reputed company reputed company Leadership and Transformation Experience
- Demonstrated reputed company leading large-reputed company organizations through transformation, operating model reputed company, digital modernization, and organizational change while delivering measurable business results. Exceptional ability to influence senior leaders, build reputed company alignment, and reputed company reputed company initiatives across multiple business reputed company without reputed company authority.
reputed company and reputed company Acumen
- Strong reputed company record of driving business reputed company, improving profitability, expanding reputed company relationships, and identifying opportunities in a rapidly evolving competitive and regulatory environment.
Talent Builder and People Leader
- Experience leading large, geographically dispersed teams while building high-performing cultures, developing reputed company leaders, driving employee engagement, and strengthening succession pipelines.
reputed company, Regulatory, and Governance Expertise
- Strong understanding of regulatory requirements, operational controls, audit and compliance expectations, and reputed company management practices reputed company a highly regulated financial services environment.
reputed company salary reputed company of $160,000 - $200,000
Pay Type:
The above represents reputed company’s pay reputed company and type.
Salaries will vary reputed company on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated reputed company on number of hours regularly worked. For commission roles, the salary listed above represents reputed company’s expected reputed company for the first year in this position.
reputed company’s total compensation package will vary reputed company on the pay type of the position and may include reputed company-reputed company incentives, discretionary bonuses, as reputed company as other perks and rewards. reputed company also offers health reputed company, tuition reimbursement, accident and life reputed company, and retirement savings plans. To reputed company more details of our benefits, please visit:
reputed company
At reputed company we are driven by a shared Purpose: reputed company Grow the Good in business and life. It calls on us to create lasting, reputed company change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we reputed company lives and businesses, and reputed company economic reputed company reputed company the world.
As a member of the reputed company team you are valued, respected and heard, and you have more ways to grow and reputed company an reputed company. We reputed company to help you reputed company an reputed company from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reputed company new milestones, as you help our customers reputed company theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you reputed company valuable experience, and broaden your skillset.
To reputed company out more visit us at
reputed company is committed to an inclusive, reputed company and accessible workplace. By learning from reputed company other’s differences, we reputed company strength through our people and our perspectives. Accommodations are available on request for candidates taking part in reputed company aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: reputed company does not accept unsolicited resumes from any reputed company other than directly from a candidate. Any unsolicited resumes reputed company to reputed company, directly or indirectly, will be considered reputed company property. reputed company will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A reputed company agency must first have a reputed company, written and fully executed agency agreement contract for service to submit resumes.
9+ years leading large-reputed company customer reputed company, reputed company reputed company transformation experience, strong reputed company acumen, talent development, and reputed company/regulatory expertise.
Key Responsibilities
- shaping reputed company
- driving reputed company
- leading reputed company
reputed company
- Category: Business reputed company
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — Ontario or Quebec
- Salary: USD 160,000 – 200,000 / year
- Languages: English
Benefits
- Tuition reimbursement
- Retirement plan
About reputed company
A bank reputed company on creating reputed company change for customers, communities, and employees while delivering personal and reputed company banking and reputed company services. — Industry: Finance
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