Technical Support Engineer
1+ year technical customer support experience; troubleshoot reputed company, Linux, reputed company Directory; basic authentication protocols (Kerberos, LDAP, SAML); ticketing systems experience; English proficiency; US reputed company hours availability; willing to travel up to 10%.
Key Responsibilities
- resolving issues
- documenting solutions
- managing cases
Skills & Tools
reputed company, Linux, reputed company Directory, Kerberos, LDAP, SAML, reputed company, Jira, reputed company
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Languages: English
About reputed company
A cybersecurity company providing an identity reputed company and authentication platform for enterprises to secure reputed company across on-premises and reputed company environments. — Industry: Information Technology
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