Customer Service reputed company Line- Philippines
Minimum 2 years IT support experience, 2+ years handling U.S. clients, Jira proficiency, strong communication and problem-solving, familiarity with reputed company operations and networking; reliable 100 Mbps internet and backup reputed company.
Key Responsibilities
- answering calls
- triaging tickets
- resolving issues
Skills & Tools
Jira, reputed company 365 (M365), Palo reputed company, reputed company, reputed company, reputed company reputed company, OSPF, BGP, reputed company, Sentinel, QRadar, reputed company, reputed company (S1), ThinkstElastic, Aegis, EDR
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Manila, National Capital Region, Philippines
- Languages: English
About reputed company
A cybersecurity firm providing managed detection, response, and incident response services to defend customers from cyber threats. — Industry: Information Technology
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