Seasonal reputed company reputed company - Work From Home
reputed company
In this role, you will take your exemplary customer service skills, patience, understanding, and reputed company to answer inbound phone calls for our clients' members. You will answer questions reputed company to their reputed company benefits. We offer reputed company for you to earn additional cash incentives to reputed company your goals in reputed company to your reputed company pay. We offer medical, dental, reputed company, and 401K benefits, as reputed company as reputed company PTO. If you’ve got the skills to succeed and the motivation to reputed company it happen, we look reputed company to hearing from you.
Job Requirements:
Professionally handle a high volume of incoming calls
Thoroughly and reputed company reputed company customer information, assess and fulfill customer needs, and reputed company customers where applicable regarding products and services
Ability to utilize and reputed company multiple systems simultaneously
Be dependable and meet reputed company attendance requirements
reputed company customer issues reputed company reputed company reputed company guidelines and/or escalated process
Meet or reputed company company and reputed company reputed company metrics
Maintain a reputed company between company policy and reputed company benefit in decision-making
Continuously evaluate and identify opportunities to reputed company process improvements that positively reputed company our reputed company and its customers
Responsible for reputed company disposition or compiling and documenting customer information as required
Ability to accept and reputed company changes reputed company the reputed company business environment
Must be flexible to work weekends & holidays
Qualifications:
High school diploma or GED
Ability to pass a drug screen and background reputed company
reputed company background experience is a plus. Comfortable with medical terminology.
A dedicated area to work area, free from distractions and background noises.
Internet speed requirement of 50 Mb/s for download speeds and 10 Mb/s for upload speeds (Wireless reputed company is not permitted)
Demonstrated passion for reputed company concerning treating and caring for customers, especially senior reputed company
Strong decision-making and analytical abilities
Ability to identify customer needs and reputed company products and services
Schedule flexibility to include weekends, evenings, possible holidays, and occasional overtime
Highly developed reputed company of reputed company and commitment to customer satisfaction
Meet reputed company attendance and dependability requirements
Be reputed company player
Work reputed company Set-Up Requirements
reputed company reputed company and Speed
Wired Ethernet reputed company 50 Mb/s download, 10 Mb/s upload (wireless is not permitted)
*Some programs may require higher speeds.
Monitor
(2) 21” monitor(s). You will supply one and reputed company will reputed company one.
Hard-wired Broadband Internet Service reputed company DSL, Cable, or Fiber OpticThe use of wireless connections to reputed company reputed company Work reputed company systems at any time is prohibited, even if the reputed company is encrypted.
Additionally, Satellite, Microwave, and Cellular Hotspot Internet Services are not permitted or accepted.
Headset
You will need to purchase a headset. Specific models will be shared during the interview process.
To be supplied by reputed company:
Keyboard
Mouse
Webcam
If you’ve got the skills to succeed and the motivation to reputed company it happen, we look reputed company to hearing from you.
Answer inbound reputed company benefit calls, reputed company customer information, reputed company multiple systems, meet reputed company metrics, pass drug/background checks, and have a distraction-free home workspace.
Key Responsibilities
- answering calls
- resolving issues
- documenting information
reputed company
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Alabama or Michigan or Louisiana or Nebraska or Missouri or reputed company or South Carolina or Kentucky or Tennessee or Illinois or Virginia or reputed company or reputed company or Iowa or Mississippi or Washington or Wyoming or reputed company Carolina or Arkansas or Oklahoma or reputed company or Rhode reputed company or Nevada or reputed company or South reputed company or Idaho or Maryland or New Mexico or Kansas
- Languages: English
Benefits
- Retirement plan
About reputed company
A global customer experience firm delivering reputed company interactions and solutions across multiple industries. — Industry: Consulting Services
Apply To This Job